Certified Benz & Beemer - Service Center

Service I had a service light on and the department was able to tell me that despite the service light that I did not need any service work. I appreciate thei I had a service light on and the department was able to tell me that despite the service light that I did not need any service work. I appreciate their honesty and trustworthiness. More

Painless experience My vehicle was out of warranty and a coworker suggested CBB. Fair prices, excellent customer service, and an overall easy experience sums things up. I My vehicle was out of warranty and a coworker suggested CBB. Fair prices, excellent customer service, and an overall easy experience sums things up. I recommend. More

Best service ever Met with Mark my service advisor and he made sure it was a smooth process. The loaner vehicle was clean and ready. Had the clear bra installed in two Met with Mark my service advisor and he made sure it was a smooth process. The loaner vehicle was clean and ready. Had the clear bra installed in two days and it was beautiful. Top notch service. Thanks Mark! More

Quality Technical Service Great diagnostics and technical team here, they have taken good care of me from the communications upfront and the technical aspects of vehicle as wel Great diagnostics and technical team here, they have taken good care of me from the communications upfront and the technical aspects of vehicle as well. i have had my performance car worked on two times and both experiences were excellent. Collin and Steve are accurate on time with detailed workmanship. More

Great Service Everytime we bring our vehicle in for service we know we can depend on Colin to take care of all our needs and we trust the work being done. Everytime we bring our vehicle in for service we know we can depend on Colin to take care of all our needs and we trust the work being done. More

Deceitful services I came an purchase a car almost 13 months ago with a cracked wheel from the inside, And off Couse during the time of purchase the damage wasn't signi I came an purchase a car almost 13 months ago with a cracked wheel from the inside, And off Couse during the time of purchase the damage wasn't significant for the tires to deflate on air pressure, since the vehicle was sitting in the lot and not been driven, and mind you this was never mention to me at all. And as always I was given 90 day or 3000 mile warranty which in this case would not even apply simply because I never drove the car excessively to stretch the crack on the wheel, because I had another means of commute. And by the way an inspection service record was never presented to me at least in the time of purchase, but right after I made a claim to their service department, now here comes a service manager Tyson Muse with a printout version of some sought of inspection claiming all four wheels were sold in good sharp (NOT TRUE). Certified Benz and Beemer I feel played, deceived and highly disappointed, by the fact that your service Dept. is not being honest when it comes to the safety of your product. If this is the type of business practice CBB is showing us, then they are not different from your regular used car Dealership. My advice STAY FAR AWAY FROM THEM!!!!! More

Excellent dealer I like this dealer because all staffs are professional and decent and they always help me a lot. They can answer anything if I have questions. So I tr I like this dealer because all staffs are professional and decent and they always help me a lot. They can answer anything if I have questions. So I trust this dealer. More

Great productive visit. This was my first oil change/service since I bought the car. Because of the CBB warranty/package, I paid nothing. This was a Porsche oil change, oil f This was my first oil change/service since I bought the car. Because of the CBB warranty/package, I paid nothing. This was a Porsche oil change, oil filter, washer fluid, and a tire rotation. While waiting everyone I came across was friendly. If you need service for a BMW, MB, Porsche, or any other car be sure to ask for Collin in service. He'll take care of you. More

Very friendly I went to this dealer because of their service prices (They quoted me half of what the BMW dealership quoted) Overall experience was great, only c I went to this dealer because of their service prices (They quoted me half of what the BMW dealership quoted) Overall experience was great, only complaint was that the service technician completely changed my seat position when he performed the after service test drive (he even changed the steering wheel position) so when I got in it was all wrong so my final impression of the dealer was one of irritation as I had to put everything back before driving off. More

they took care of me I wasn't totally satisfied the first time,so they had me bring and made certain I was totally satisfied. That is standing behind your work. Tyson an I wasn't totally satisfied the first time,so they had me bring and made certain I was totally satisfied. That is standing behind your work. Tyson and Mike were great! More