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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

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June 06, 2019

Excellent Service Thank you for the quality of customer service. I used their complimentary shuttle to go back and forth from their location to my work. Updated on th More

by ammaralkhayat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 07, 2019 -

Certified Benz & Beemer responded

Dear ammarakhayat: You are very welcome and thank you for letting our customers know about the excellent service you received from our Service Department. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

June 05, 2019

Oil and tire rotation service Quick and seamless service. Colin was helpful and very clear about what services were being performed with out any surprises. I requested a ride home More

by Priluc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 06, 2019 -

Certified Benz & Beemer responded

Dear Priluc: Our top priority is customer satisfaction and your kind feedback reaffirms our efforts at providing excellent service. We sincerely appreciate your business and look forward to delivering another 5 Star performance on your next visit.

June 04, 2019

Always amazing experience with CBB CBB – I bought the extended warranty years ago and have been using it for both our Audi and Mercedes. I always get in they provide me loaners they do More

by Kk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 05, 2019 -

Certified Benz & Beemer responded

Dear Kk: We are so grateful for your continued business and for sharing with others that you always have such a good experience with CBB. Thank you so much for your support and we look forward to being there for you with your future automotive needs.

June 03, 2019

Oil Change As usual it was great service. Working with Mark in service always goes smoothly and he is genuinely just a nice person to deal with. Definitely recom More

by Hellingaz15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jun 04, 2019 -

Certified Benz & Beemer responded

DearHellingaz15: We strive to provide our customers with excellent service so we are glad to hear that Mark was so helpful with your recent visit to our Service Department. Thanks for your continued patronage and we look forward to being there for you to assist with your future automotive needs.

May 31, 2019

Quick Service Great Experience! Collin immediately greeted me by name as I pulled up to the service entrance. The oil change and car wash were done quicker than I e More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 01, 2019 -

Certified Benz & Beemer responded

Dear Tammy: You are so welcome and thank you for the 5 Star review! We appreciate that you took the time to share your feedback regarding your recent visit to our Service Department. We are delighted that you appreciated our quick service and look forward to helping you again on your next visit.

May 31, 2019

Service appointment Dropped my vehicle off today with an afternoon appointment. Collin helped me out and they had my vehicle finished in half of the estimated time. More

by Tim458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 02, 2019 -

Certified Benz & Beemer responded

Dear Tim458: Thanks so much for your 5 Star review. We are glad that Collin was able to get you swiftly thru your appointment. We appreciate your business and look forward to assisting you again on your next visit.

May 30, 2019

Service I had a service light on and the department was able to tell me that despite the service light that I did not need any service work. I appreciate thei More

by CSG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 01, 2019 -

Certified Benz & Beemer responded

Dear CSG: Thank so much for your business and your 5 Star review. We are glad that you appreciated our integrity and hope to have the opportunity tom provide you with another 5 Star experience on your next visit, whether in sales or service.

May 26, 2019

Painless experience My vehicle was out of warranty and a coworker suggested CBB. Fair prices, excellent customer service, and an overall easy experience sums things up. I More

by Fbdkskeu776
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARK DEMENDOZA
May 26, 2019 -

Certified Benz & Beemer responded

Dear FBdkskeu776: Thanks for sharing your feedback regarding your visit to our Service Department. We are delighted that you found our prices to be fair and that you had an excellent experience. Thanks so much for giving us the opportunity to earn your business and for recommending CBB to others. We look forward to helping you again in the future.

May 24, 2019

Best service ever Met with Mark my service advisor and he made sure it was a smooth process. The loaner vehicle was clean and ready. Had the clear bra installed in two More

by Geniuz2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019 -

Certified Benz & Beemer responded

Dear Geniuz2: On behalf of Mark and CBB, you are very welcome! We are delighted that you received the best service ever and everything went so smoothly. We are thankful for your business and look forward to providing you with another 5 Star experience the next time you visit.

May 24, 2019

Quality Technical Service Great diagnostics and technical team here, they have taken good care of me from the communications upfront and the technical aspects of vehicle as wel More

by JLTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ede, Collin Moore
May 26, 2019 -

Certified Benz & Beemer responded

Dear JLTR: We are so glad that both of your experiences with our Service Department have been excellent and that Collin and Steve were accurate with their time. Thank you for your continued support and we look forward to being there for you and your future automotive needs.

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