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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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April 11, 2019

great service Everyone was very pleasant and helpful from my first call to when I walked out the door. Will definitely reach out to them for my next service More

by Stormie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Collin Moore
Apr 12, 2019 -

Certified Benz & Beemer responded

Dear Stormie BMW: We are so happy that you got so well taken care of with our Service Department. Thanks so choosing CBB and we definitely look forward to helping you again when you return for your next service.

April 11, 2019

Love CBB!!! CBB is always so great to work with! Everyone is always so friendly. Collin has kept me up to date with the status of my vehicle as they have been try More

by AmyF4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 12, 2019 -

Certified Benz & Beemer responded

Dear AmyF4: We Love your review too! Thanks for sharing with our customers that CBB is always so great work with, We are so glad that you chose CBB for your service needs. We sincerely look forward to helping you again in the future, whether with service again or when you are in the market for your next vehicle..

April 09, 2019

Service Michael is awesome with excellent customer service. I drove from Flagstaff to have my car serviced and he got me right in with minimal wait time. Wo More

by Julie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 09, 2019 -

Certified Benz & Beemer responded

Dear Julie123: We really appreciate your 5 star review! It's great to hear that Michael provided you with excellent service. Thanks for your business and for recommending CBB and Michael to others. We hope to have the pleasure of helping you again in the future.

April 09, 2019

Service with premium wash My wife scheduled an appointment to have my vehicle picked up from work to have my service done along with a full detail. I was pleased with the perso More

by Fuentes1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 10, 2019 -

Certified Benz & Beemer responded

Dear Fuentes: We want to thank you for sharing your feedback with us. While we are glad that you appreciated our concierge service, we are very disappointed to hear that your recent experience definitely falls far short of our standards. We will share your concerns with our Service Department in an effort to improve our services. Please do not hesitate to contact Tyson Muse, our Service Manager, to make sure that your vehicle is properly detailed. We hope to have the opportunity to provide you with a 5 Star performance the next time.

April 08, 2019

Collin was GREAT and detail was excellent Collin hooked us up with a great price on the detail. Thanks for the great experience. We will be back again soon! Ya ya ya. More

by Hranee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 09, 2019 -

Certified Benz & Beemer responded

Dear Hranee: You are welcome and thank you for your business. We are glad that Collin was so helpful and that you really appreciated the detail on your vehicle. We look forward to your return visit and will aim to provide you with another 5 Star experience then.

April 06, 2019

No service I should’ve been asked who my warrantee was through or checked before I left. Being that you guys are in litigation with red shield it was a pointless More

by Consultfaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark in service
May 15, 2019 -

Certified Benz & Beemer responded

Dear Consultfaith: Thank you for sharing your comments and feedback. We have tried to reach you by telephone to discuss the items that you raised in your review to see if how we can address your concerns. We would really appreciate the opportunity to speak with you to see if there is anything that we can do for you. Please feel free to contact me at your earliest convenience. Sincerely, Jack Schneider, Owner

April 04, 2019

Fast Service, Great Pricing I took my M3 in to Michael at CBB for some much needed service and work. While there, they noticed the AC system had an issue, and instead of trying t More

by Ronald S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 05, 2019 -

Certified Benz & Beemer responded

Dear Ronald: Thanks so much for the 5 Star review! We are pleased to hear that Michael has been so helpful with the servicing of all of your vehicle in our Service Department. We value your continued patronage as well as your strong recommendation of Michael and CBB to others. We sincerely look forward to helping you with all of your future automotive needs.

April 03, 2019

As always, I was treated like a king! Fast friendly service. I would recommend anyone to use Benz n Beamer for quick and friendly service! I have purchased 2 RR from this dealership and they have always done an More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 05, 2019 -

Certified Benz & Beemer responded

Steve: You are very welcome and thank you for such a great review! We are delighted that you have always been treated like a king at our dealership. We are very grateful for your continued patronage and hope to be there to assist you with your automotive needs in the future.

April 03, 2019

Great as always From day one the service was fantastic. From the salesman to finance and service. They go above and beyond to get the job doe right. I would highly re More

by Mikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 05, 2019 -

Certified Benz & Beemer responded

Mikey: Thanks for providing your wonderful feedback. We are glad that you feel CBB went above and beyond for you in all departments. We certainly appreciate your business and your recommendation of CBB to others. Please let us know when we can provide you with another 5 Star experience in the future.

April 02, 2019

Service First rate service experience! They make it very easy and convenient. All the people I have dealt with there are both helpful and friendly. Highly r More

by MB343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 02, 2019 -

Certified Benz & Beemer responded

Dear MB343: We really appreciate your business as well as your 5 Star review! Thanks for sharing with others about your first rate service experience. We are grateful for your recommendations of CBB to others. Please do not hesitate to contact us should you have any future automotive needs.

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