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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

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March 28, 2019

Service and professionalism I had a vehicle service on this visit, getting a few things done. I made my appointment directly with Michael, whom I have worked with before. Schedul More

by Kat6496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 28, 2019 -

Certified Benz & Beemer responded

Dear Kat6496: Thank you for taking the time to share with our customers about your recent experience working with Michael and the staff at Certified Benz & Beemer. We are glad to hear that Michael helped to make your experience much easier and seamless than you planned. We are very grateful for your continued patronage and your recommendations of CBB to others. Please do not hesitate to let us know when we can assist you with any of your automotive needs.

March 28, 2019

Happy BMW 328i owner Michael is an awesome Service Rep Pleasant to deal with very knowledgeable Certified Benz Beemer has definitely gained a loyal customer with me.Thank More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 28, 2019 -

Certified Benz & Beemer responded

Dear Danny: On behalf of Michael and Certified Benz & Beemer, you are welcome and thank you for giving us the opportunity to assist you. We are glad that you are now a loyal customer and we really look forward to being there for you and your future automotive needs.

March 28, 2019

Very happy! Every time I take my car to Certified Benz & Beemer is a smooth experience, Michael explains to me clearly what my car needs and he follows me by phon More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 28, 2019 -

Certified Benz & Beemer responded

Dear Angela: We love to hear from our repeat customers! It's great to hear that Michael does such an excellent job in assisting you with your service needs. Thanks again for your continued patronage and we look forward to being there for you in the future.

March 26, 2019

Best service They always do everything in their power to give me the best service possible. So happy with my experience and I will continue to go back. More

by Kaytrey25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Certified Benz & Beemer responded

Dear Kaytrey25: We are so glad to hear that you have have received the best service possible from our Service Department. Thanks for your continued patronage too. Please let us know if there is anything that we can do for you in the future.

March 23, 2019

Service Department Michael in service Department is great, I come from a customer service background and he is definitely a customer service professional. Communication More

by djgolfer12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear djgolfer12: You are welcome and thank you for shouting out about Michael in our Service Department. We will be sure to share your compliments with him. We sincerely appreciate your business and look forward to the next opportunity to assist you in the future,

March 23, 2019

great service Great service. No surprises on parts and labor. Will be back. Were very friendly. It was a great experience and got it done quickly. Great Dealership More

by wheel master
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear Wheel Master: We do aim to provide our customers with great customer service and appreciate your kind words in that regard. We are delighted that your found your experience with our Service Department to be an excellent one and that you intend to come back. We are grateful for your business and look forward to providing you with another 5 Star experience when you return.

March 23, 2019

Great Service We go to Colin when ever we need car service because we trust him and we know he will take car of our car, great service. More

by mdonnelly19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear mdonnelly19: Thanks so much for your business and we really appreciate your 5 Star review! It's great that Collin provides you with great customer service. We look forward to being there for you and your future automotive needs.

March 22, 2019

Basic maintenance comes with outstanding service! Certified Benz & Beemer always take care of you like VIP! I called late Wednesday afternoon, and they were able to schedule me first thing the very ne More

by Mike R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear Mike: You are very welcome and thank you for letting our customers know about your VIP treatment. We are glad that you found our service to be outstanding too. We are grateful for your business and look forward to the pleasure of assisting you again.

March 22, 2019

Car Repair Certified Benz & Beemer is outstanding. Michael Miller takes such great care of my Mini Cooper, repairs are always done on time, if not before and I More

by DawnMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear Dawn Marie: We really appreciate your 5 Star review! It's great to hear that Michael in the Service Department did such an excellent job in helping you, We are grateful for your trust and your business. We hope to see you again to assist with any of your automotive needs.

March 22, 2019

Best service in the valley! Can’t take my car elsewhere even though it’s a bit of a drive for me. The service here is the best in the valley! Everything was well communicated. I More

by Akchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 24, 2019 -

Certified Benz & Beemer responded

Dear Akchicago: Wow! What a great review! We do strive to provide our customers with outstanding service and we are go glad that you appreciated that from our Service Department. It's also nice that you liked our waiting area as well. Thank you for your business and your kind words. Please do not hesitate to let us know when we can be of assistance to you in the future.

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