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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

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March 20, 2019

Dealership was wonderful with unexpected emergency! I appreciated the prompt and professional care for me and for my car when I unexpectedly experienced a car problem near this dealership and arrived wi More

by GratefulCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech AJP, Mike Miller
Mar 22, 2019 -

Certified Benz & Beemer responded

Dear Grateful Customer: We cannot thank you enough as well for your generous review. It's great to hear that Michael was so easy to communicate with and that the CBB team was able to make it easy for you to get back on the road after your unexpected car problems. Thank you for giving CBB the opportunity to repair your car and we hope to have another opportunity (under better circumstances!) to assist you again, whether with service or when you are in the market for your next vehicle.

March 18, 2019

Scheduled Service Mike and the CBB Team have been GREAT to work with since I purchased my car from CBB. Customer Service is a lost art in today’s world. However Mike an More

by Rod31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 19, 2019 -

Certified Benz & Beemer responded

Dear Rod31: We really appreciate your 5 Star review! Thanks for sharing how well Mike and the CBB Team took care of you during your recent visit to our Service Department. We are grateful for your business and your kind words. Please do not hesitate to let us know when we can help you again.

March 17, 2019

Excellent and fast service Easy to schedule and Collin setup an Uber to take me to work and then dropped my car off in Chandler when completed. Seemless and very good customer s More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Mar 18, 2019 -

Certified Benz & Beemer responded

Dear Craig: Thanks so much for the 5 Star review! We are glad that Collin provided excellent service and made things easier for you. We are grateful for your business and hope to see you again in the future.

March 16, 2019

First time customer I work close by so it was very convenient to bring my car to this dealership. Michael was very nice and explained what they were going to do and the More

by John
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 17, 2019 -

Certified Benz & Beemer responded

Dear John: Thanks for choosing CBB and for your wonderful 5 Star review! We are glad to hear that Michael was so helpful and that you enjoyed our waiting area as well. We do hope to have the opportunity to assist you again, whether with service or when you are in the market for your next vehicle.

March 15, 2019

Happy customer !! Jesus Bello was very friendly from the beginning. Everything went great from the beginning definitely no hassles or issues at all. Thank you so much More

by Bbbgg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Bello
Mar 15, 2019 -

Certified Benz & Beemer responded

Dear Bbbgg: You are very welcome and thank you for choosing CBB. We are very happy that Jesus provided you with great customer service with zero hassles or issues. We look forward to the pleasure of providing you with another 5 Star experience in the future.

March 14, 2019

Great experience Thank you Mike Miller for delivering impeccable service on my vehicle. Mike delivers personalized and caring service in throughout this process. Fr More

by Rena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 15, 2019 -

Certified Benz & Beemer responded

Rena: We really are grateful for your business and your 5 Star review! It's wonderful that Mike was so helpful and made things seamless. Thanks for choosing Certified Benz & Beemer and we hope to have the pleasure of helping you again.

March 12, 2019

Sales and service Excellent people here, always in good hands!! They always go the extra mile and check on you during the process. Will definitely be purchasing from th More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kankus, Mike Miller, Michael Gelbert
Mar 13, 2019 -

Certified Benz & Beemer responded

Christine: Our top priority is customer satisfaction and your comments regarding our sales and service staff help to reaffirm our efforts. We are so happy that you chose CBB and that you will definitely be coming back for your daughter's car in the fall. Please let us know when we can have the pleasure of working with you again.

March 12, 2019

Vehicle maintenance/service 5 STARS Mike Miller from CBB service department was excellent to deal with. Great communication, Great service, great work, fair price. I would go back to C More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 13, 2019 -

Certified Benz & Beemer responded

Dear JV: Thanks for the 5 Star review! We are so happy to hear that Mike was so good to work with and that you found our service work to be excellent and at a fair price. We are so grateful for your business and hope to have the pleasure of helping you again, whether with service or when you are in the market for your next vehicle.

March 09, 2019

Outstanding Service Mike was helpful over the phone and in person. Very knowledgeable, friendly & professional. He made my experience very easy & hassle free. I love the More

by Dyane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 10, 2019 -

Certified Benz & Beemer responded

Dear Dyane: Thanks so much for your 5 Star review! We are glad to hear that Mike was so friendly and helpful with your recent service visit and that you appreciated the ability to communicate with him thru texting. We really appreciate your business and look forward to helping you again.

March 08, 2019

Strong Service Team I’ve had multiple cars serviced by CBB and can say that they provide great value over the dealers with much more flexibility in service availability. More

by AaronL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Glass, Trevor Gaiser, Tyson Muse, Mike Miller
Mar 10, 2019 -

Certified Benz & Beemer responded

Dear Aaron: Thanks for sharing your feedback with us regarding Certified Benz & Beemer's strong service team. We also really appreciate your continued recommendations of CBB to others. We are so grateful or your continued patronage and look forward to being there for you in the future.

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