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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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March 12, 2019

Sales and service Excellent people here, always in good hands!! They always go the extra mile and check on you during the process. Will definitely be purchasing from th More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kankus, Mike Miller, Michael Gelbert
Mar 13, 2019 -

Certified Benz & Beemer responded

Christine: Our top priority is customer satisfaction and your comments regarding our sales and service staff help to reaffirm our efforts. We are so happy that you chose CBB and that you will definitely be coming back for your daughter's car in the fall. Please let us know when we can have the pleasure of working with you again.

March 12, 2019

Vehicle maintenance/service 5 STARS Mike Miller from CBB service department was excellent to deal with. Great communication, Great service, great work, fair price. I would go back to C More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 13, 2019 -

Certified Benz & Beemer responded

Dear JV: Thanks for the 5 Star review! We are so happy to hear that Mike was so good to work with and that you found our service work to be excellent and at a fair price. We are so grateful for your business and hope to have the pleasure of helping you again, whether with service or when you are in the market for your next vehicle.

March 09, 2019

Outstanding Service Mike was helpful over the phone and in person. Very knowledgeable, friendly & professional. He made my experience very easy & hassle free. I love the More

by Dyane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 10, 2019 -

Certified Benz & Beemer responded

Dear Dyane: Thanks so much for your 5 Star review! We are glad to hear that Mike was so friendly and helpful with your recent service visit and that you appreciated the ability to communicate with him thru texting. We really appreciate your business and look forward to helping you again.

March 08, 2019

Strong Service Team I’ve had multiple cars serviced by CBB and can say that they provide great value over the dealers with much more flexibility in service availability. More

by AaronL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Glass, Trevor Gaiser, Tyson Muse, Mike Miller
Mar 10, 2019 -

Certified Benz & Beemer responded

Dear Aaron: Thanks for sharing your feedback with us regarding Certified Benz & Beemer's strong service team. We also really appreciate your continued recommendations of CBB to others. We are so grateful or your continued patronage and look forward to being there for you in the future.

March 05, 2019

Great service experience Michael Miller makes it so easy to service my vehicle. He is highly professional, efficient and knowledgeable. I recommend him to anyone who I know More

by bradeast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 07, 2019 -

Certified Benz & Beemer responded

Dear bradeast: We really appreciate the 5 Star review and are delighted to hear about the great customer service that Michael provided to you in the Service Department. Thanks for your business and for your recommendation of Michael and CBB to others. We hope to have the pleasure of working with you again.

March 02, 2019

Friendly service Communication, flexibility and convenience are very important to me. Michael made the service process seamless and effortless. I always have a pleas More

by Robin Hay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 03, 2019 -

Certified Benz & Beemer responded

Dear Robin: Thanks for sharing your feedback with us regarding the friendly and helpful service that Michael provides in our Service Department. We appreciate your comments on the loaners and will share then with our management team. We do appreciate your business and look forward to the next time that we can assist you again.

March 01, 2019

Superior Service from the beginning!!!!! I purchased several vehicles with Tim since 2013 and today, I purchased a 2015 335 BMW from Tim Smith at Certified Benz and Beemer. From the moment I More

by KarenT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime in finance., Jamie George
Mar 01, 2019 -

Certified Benz & Beemer responded

Dear Karen: You are so very welcome and thanks so much for taking the time to share your compliments on Tim's superior customer service. We are delighted that you also found Jamie and the entire staff at Certified Benz & Beemer to also be so helpful. We are so grateful for your business and your very kind review. We look forward to the next time that Tim and CBB can provide you with another 5 Star experience.

February 28, 2019

Great service great service from Mike and Tyson. Been service here for over 4 years. Also bought vehicle at certified Benz and beemer. Thank you for great service. More

by Angrycustomer111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Mike Miller
February 21, 2019

Routine service Fantastic experience as always! Prompt, comprehensive and reliable. And Mike is very understanding when traffic or weather delay my arrival. Safety More

by Always on the road
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Always on the Road: You are very welcome and thank you for choosing CBB! We appreciate your feedback and look forward to the next time that we can provide you with another 5 Star experience.

February 21, 2019

Mercedes sevice Took my S550 in for service after my brake wear light come on. They quickly looked at the problem and came back with a fair estimate and included a More

by Builder1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 22, 2019 -

Certified Benz & Beemer responded

Dear Buiker1958: Thanks so much for your 5 Star review. We are glad that you appreciate our quick service and fair prices. We are grateful for the opportunity to serve you and look forward to the next time that we can be of help.

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