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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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January 10, 2019

Awesome Service Department Bought a Porsche from dealership was introduced to service staff at time of purchase. Have brought the car in for oil change and detail. Michael has b More

by Playton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 11, 2019 -

Certified Benz & Beemer responded

Dear Playton: Thanks for letting our customers know about CBB's exceptional customer service. We are glad that Michael and the Service Department were awesome to work with too. We appreciate your continued patronage and look forward to being there for you in the future.

January 09, 2019

Oil Change Completed On Time Took my wife's MB in for an oil change. The work was completed on time and at a reasonable cost. I will definitely be back when the next service is More

by MBLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service.
Jan 09, 2019 -

Certified Benz & Beemer responded

Dear MBLover: We really appreciate you taking the time to let our customers know about the timely work on your oil change. Thanks for choosing CBB and please let us know when we can help you again in the future.

January 09, 2019

Great Service I continue to be impressed with the Staff, specifically Michael Miller and Tyson Muse who took great care of me. They stand by their warranty and we’r More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Mike Miller
Jan 09, 2019 -

Certified Benz & Beemer responded

Erick: We really appreciate your feedback on the great customer service that you have received from our staff, especially Michael and Tyson. We are grateful for your continued patronage as well as your recommendations of CBB to others. We look forward to the next opportunity to provide you with another 5 Star experience.

January 08, 2019

My BMW Mark Demendoza was the ultimate professional when I took my car for service. Mark made sure I understood what I needed to know about my car. More

by JEN72jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jan 09, 2019 -

Certified Benz & Beemer responded

Dear JEN72jr: Thank you for your 5 Star review! We are so happy to hear that Mark was so professional and understanding. We are grateful for your business and look forward to the pleasure of assisting you again.

January 06, 2019

Great service As always, great service from Mike! Delivers every time! Would recommend Mike to anybody who ever needs service on their vehicle. Will always come More

by Azdkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 06, 2019 -

Certified Benz & Beemer responded

Dear Azdkw: We love to hear from our repeat customers! It's great that Mike always provides you with great customer service and that you recommend him to others. We appreciate your continued patronage and look forward to being there for you in the future.

January 06, 2019

Bmw 2014 528i Great service. Mike gave us multiple calls to ease and confirm the service and where it stood. We would highly recommend Mike and his staff. More

by Jan and Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 06, 2019 -

Certified Benz & Beemer responded

Dear Jan and Dean: Thank you for choosing CBB and for your 5 Star review! It's great to hear that Mike provided you with excellent service. Please do not hesitate to let us know when we can be of assistance to you in the future.

January 05, 2019

Top notch . The service at B&B can be trusted to be thorough and economical. They value their customers and the work that they do. Much appreciated. More

by Heidi215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 06, 2019 -

Certified Benz & Beemer responded

Dear Heidi: We also very much appreciate you taking the time to let our customers know about the top notch work from our Service Department. We are so grateful for your business and your kind review. Please let us know when we can be of assistance to you again.

December 30, 2018

Its a bird! Its a plane! No, its CBB!!! Brought my GL450 in for a service on a Saturday, without an appointment and even though it was only a few hours, after hearing both my 12 and 9 year o More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 03, 2019 -

Certified Benz & Beemer responded

Dear Danbryanharris: What a SUPER review! We really appreciate you taking the time to share with us about the above and beyond service that Mike provided for you and your family, Thank you for your business and please let us know when we can be of assistance to you again.

December 30, 2018

Michael Miller I have an issue with a fuel tank on my BMW and worked with Michael Miller. If you are looking for a great customer service experience work with Micha More

by Matt W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 03, 2019 -

Certified Benz & Beemer responded

Dear Matt: We really appreciate that you took the time to share your detailed feedback with us. We are delighted that Michael was able to assist you with your fuel tank issue. We are glad that we were able to assist you and look forward to being there for you in the future.

December 28, 2018

Excellent service Michael is always great to work with! He is very diligent and keeps me updated with the progress of my vehicle at all times. I would Highly recommend More

by Claire A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 28, 2018 -

Certified Benz & Beemer responded

Dear Cackerman2: We really appreciate that you took the time to let our customers know about the excellent service you received working with Michael in the Service Department. We are grateful for your business as well as your recommendation of CBB to others. We look forward to being there for you in the future. Happy Holidays!

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