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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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December 26, 2018

Warranty Collin Moore was excellent his service and professionalism . So appreciate his service. He was very helpful. Thanks for his help. So appreciate. More

by Debcorvett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 27, 2018 -

Certified Benz & Beemer responded

Dear Deb: We are happy to hear that Collin so friendly and helpful with your recent visit to our Service Department. We thank you for your business and look forward to helping you again in the future. Happy Holidays!

December 24, 2018

Car services Collin was very helpful and made me feel as if he truly cared about the safety of customers. He scheduled an appointment with me to have my car issue More

by Aglo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 27, 2018 -

Certified Benz & Beemer responded

Dear Aglo11: We really appreciate your Five Star review! We are so pleased to hear that Collin was so helpful with your visit to our Service Department. We will be sure to share your compliments of Collin's customer service with him. Thanks again for your business and please do not hesitate to let us know when we can be of assistance to you again. Happy Holidays!

December 24, 2018

Unfamiliar noise coming from the frontend. The noise was quickly diagnosed as a front wheel bearing which they replaced. I continue to be impressed with the level of service from CBB and the ti More

by Dan Madoche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 27, 2018 -

Certified Benz & Beemer responded

Dear Dan: Thank you so much for letting our customers know about the outstanding customer service that you received from Mike Miller and the CBB Service Department. We are grateful for your business and are delighted to hear that you will be bringing your vehicle back to CBB when the need arises. Happy Holidays!

December 24, 2018

A valued experience This dealership is always first class - I go in for every oil change, etc. Michael Miller is warm, honest, helpful and all around good guy - in servic More

by Margaret Kragie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 27, 2018 -

Certified Benz & Beemer responded

Dear Peg: Thanks so much for taking the time to share with us the first class treatment that you receive from Michael Miller in the Service Department. We really appreciate your continued patronage as well as your recommendation of CBB to others. We look forward to the pleasure of assisting you again in the future. Happy Holidays!

December 23, 2018

Amazing as always! Collin made sure we were taken care of and in and out fast! Really appreciate the team at B.B. thank you so much! We will be back. More

by Kim & Jeff Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 27, 2018 -

Certified Benz & Beemer responded

Dear Kim & Jeff: Thanks so much for the Five Star review! We are delighted to hear that Collin took such good care of you during your recent visit to our Service Department. We appreciate your continued patronage and look forward to being there for you in the future. Happy Holidays!

December 22, 2018

Excellent dealership, great service! From the very start I felt comfortable in this dealership. The sales people were courteous and thorough, and never pushy or brash. The service depart More

by Pass1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Haugan, Collin Moore
Dec 24, 2018 -

Certified Benz & Beemer responded

Dear Pass1: Thank you so much for sharing your feedback with us. We are delighted you appreciated our friendly, zero pressure environment in both the Sales and Service Departments. We are grateful for your business and your very kind words. We look forward to the next opportunity that we can provide you with another 5 Star experience. Happy Holidays!

December 22, 2018

Received scheduled services Everything was great, having the concierge service was convenient, unfortunately it took just about 48 hours to get my car back, everyone was very pol More

by Steven A Kaiblinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Dec 24, 2018 -

Certified Benz & Beemer responded

Dear Steven: We appreciate you taking the time to share your feedback with us. We are glad that you found our concierge service to be convenient. We are thankful for your business and hope to have the opportunity to assist you in the future. Happy Holidays!

December 22, 2018

Another great service appt Simply no better place to take your vehicle for service. I always leave feeling confident in the work that was done, and working with Mike Miller in More

by Hritsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 24, 2018 -

Certified Benz & Beemer responded

Dear Hritsco: We are so grateful for your Five Star review! It's great to hear that Mike provided you with such friendly and helpful customer service and that you always feel confident that the work performed in our Service Department is well done. Thanks so much for your continued patronage. We look forward to being there for you in the future. Happy Holidays!

December 21, 2018

Collin was friendly and very helpful with my questions I love this place amazing from the first time I bought my car a year ago. The serving has been fast and easy. Thank you More

by Service review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Ricardo Padilla
Dec 21, 2018 -

Certified Benz & Beemer responded

Dear Customer: Thanks so much for the Five Star review! We are so glad that you find CBB to be amazing and that Collin was so helpful with your recent visit to Service. We appreciate your continued patronage and hope to be there for you in the future. Happy Holidays!

December 17, 2018

Awesome Service Dept | Colin Moore is excellent Colin Moore is great to deal with as a service writer. I had a new motor ordered and installed. Colin was on it every step of the way. The mechani More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 19, 2018 -

Certified Benz & Beemer responded

Dear Happy Buyer: Thanks for choosing CBB for your service needs. We really appreciate your feedback and are glad that Collin was so helpful during the process. Please let us know when we can be of assistance to you again. Happy Holidays!

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