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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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November 19, 2018

Protection & Maintenance Program - Vehicle Service This was our first service on our G37 since we purchased it from Certified Benz & Beemer. We received excellent service and are completely satisfied w More

by Dan Madoche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 20, 2018 -

Certified Benz & Beemer responded

Dear Dan: Thanks for choosing to have your G37 serviced at Certified Benz & Beemer. We really appreciate your feedback and are happy that you felt you received excellent service. Thank you for your continued business and please let us know when we can be of assistance to you again.

November 16, 2018

Superior Service! Brought my car in for some service. Mike went above and beyond to take care of my needs. The loaner car was very nice to have so I could do what I nee More

by Jamie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 16, 2018 -

Certified Benz & Beemer responded

Dear Jamie: Thank you so much for the FIVE Star review! We are delighted to hear that Mike went above and beyond to make your experience a superior one. We sincerely appreciate your business and look forward to being there for you again in the future.

November 13, 2018

Great Service Michael Miller kept me appraised of the status of work being done on my vehicle and did only the work that was needed. Very happy. More

by Suzanne Kranicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 14, 2018 -

Certified Benz & Beemer responded

Dear Suzanne: Thanks so much for choosing CBB and for the 5 Star review! We are glad that you are very happy with your service experience. We look forward to helping you again in the future.

November 08, 2018

The recommended German vehicle sales and service. .Whether you are buying a car, selling a car, or getting your vehicle serviced., CBB Iis the best. I would say more but I’ve already said it. They ar More

by scottlucas58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 09, 2018 -

Certified Benz & Beemer responded

Dear Scott: Thanks for your very kind words! We sincerely appreciate that you think that CBB is the best. We hope to be there for you for years to come. Please let us know when we can assist you again.

November 08, 2018

Great work, great customer service! The staff is very courteous and accommodating and they answered all my questions and met all my needs. The showroom and waiting areas are luxurious an More

by D5 Bavarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Nov 09, 2018 -

Certified Benz & Beemer responded

Dear D5 Bavarian: We love your review! Yours may be the first to compliment our music too! We are so happy that you thought our customer service was great and our staff to be very courteous. Thanks so much for choosing CBB and please let us know when we can provide you with another 5 Star experience.

November 08, 2018

Service Visit Had a couple of small things and worked with Michael. He could not have been nicer and the service department could not have been more efficient. Th More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 09, 2018 -

Certified Benz & Beemer responded

Dear Mark: Thanks for taking the time share with our customers about your excellent service visit at CBB. We are glad that Michael was so helpful and that you appreciated the Uber ride home. Please let us know when we can provide you with another 5 Star experience in the future,

November 07, 2018

Great service I took my car in for a detail. Collin was my service representative. He was friendly and helpful. The detail was exceptional. My car looks great. Woul More

by Michelle003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 08, 2018 -

Certified Benz & Beemer responded

Dear Michelle: Thanks so much for your Five Star review! We are glad that Collin was so friendly and helpful and that your detail was exceptional. We appreciate your business as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again.

November 05, 2018

Recent Purchase - Fast Response Just purchased a SL from CBB and had a few issues that they responded to quickly - Collin great with follow up! Craig the sales rep also vert attentiv More

by zuzu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Williams, Craig Haugan, Collin Moore, Phil Stone
Nov 06, 2018 -

Certified Benz & Beemer responded

Dear Zuzu: We do strive to provide our customers with outstanding service and appreciate your kind words regarding Collin, Craig and the CBB team in that regard. We are grateful for your business and hope you enjoy your SL for years to come. We look forward to the pleasure of assisting you again.

November 03, 2018

Better service than Lexus dealership They were on time, Friendly, polite, fast, efficient and competent. I did not feel any pressure since there was no up-sale. I could not be happier wit More

by Helen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 04, 2018 -

Certified Benz & Beemer responded

Dear Helen: We could not be happier from reading your review! We appreciate your feedback and are honored for you to say that you received better service than a Lexus dealership. Thanks for your business and your kind words. We look forward to the pleasure of helping you again in the future.

November 02, 2018

Customer Focused Service Worked with Mike in service, great communication from them about my car. Great care taken with my car. Recommend them for anything and everything Merc More

by AZBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Nov 04, 2018 -

Certified Benz & Beemer responded

Dear AZBenz: Thanks for your FIVE STAR review! We really appreciate your feedback as well as the compliments of Mike's customer service. We are grateful for your business and look forward to helping you again in the future.

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