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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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September 05, 2018

The best! Service was great and communication exceptional. I trust this shop and that is a first. We drive both Benz and BMW and now have a shop to keep them se More

by JazzRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 06, 2018 -

Certified Benz & Beemer responded

Dear JazzyRich: We are so happy to received your Five Star review! We love hearing that you found our Service Department to so good. We really appreciate your business and look forward the next time we can assist you with servicing either your BMW or your Mercedes.

September 05, 2018

BMW M3 service Had a Dinan power package placed on my M3. Very professional team. Quality technicians. Satisfied with installation and helpfulness of team. Would d More

by RFW-M3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Sep 06, 2018 -

Certified Benz & Beemer responded

Dear RFW-M3: Thanks so much for your feedback and your 5 Star review! We are glad that Juan and the team of quality technicians took good care of your M3. We sincerely appreciate your business as well as your recommendation of CBB to others, We hope to have the pleasure of assisting you again.

September 05, 2018

Never Disappointed Quite literally I am never disappointed with my experience at this dealer. We have now purchased two vehicles from them and have them serviced here as More

by Stehlfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 06, 2018 -

Certified Benz & Beemer responded

Dear Stehlfamily: We sincerely appreciate your continued patronage with both our Sales and Service Departments. It's great to hear that Mike is the "go to" guy and that he takes such good care of you. We are so grateful for your recommendation of CBB to others, We look forward to being there for you so please let us know if there is anything that you may need in the future.

September 04, 2018

Courteous Prompt, courteous, excellent service. Provided a loaner vehicle that was ready when I arrived. Juan kept me up to date regarding my vehicle during se More

by Guate78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Sep 04, 2018 -

Certified Benz & Beemer responded

Dear Guate78: Thanks so much for choosing CBB and for the 5 Star Review! We are glad that Juan delivered prompt and courteous service. We look forward to helping you again in the future,

September 01, 2018

Collin was great! Collin my adviser was pleasant, knew what he was talking about and was waiting for me with a loaner when I arrived. Thank you I truly appreciate good More

by estlgarc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 02, 2018 -

Certified Benz & Beemer responded

Dear estlgarc: We really appreciate your business and your Five Star review! We are glad to hear that Collin provided you with great customer service. We hope to have the pleasure of assisting you again in the future,

September 01, 2018

Detailed my truck Took my truck for the Detailing to Benz and Beemer, as always great customer Service. Mr. Juan my Service Advisor is very knowledgeable and very patie More

by Nadeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Juan Garcia
Sep 06, 2018 -

Certified Benz & Beemer responded

Dear Nadeem: We really appreciate you taking the time to share your feedback with us. Thanks for sharing your compliments on the excellent customer service that you received from Juan as well as the rest of our staff. We are so grateful for your business, your kind words. and your recommendation of CBB to others. Please let us know when we can be of assistance to you again.

September 01, 2018

Outstanding customer service Mike was amazing! Super helpful, friendly and ensured my car was serviced in time for me to go about my day and get all I needed done. More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 03, 2018 -

Certified Benz & Beemer responded

Dear Kim: We are delighted to receive your Five Star review! It's great to hear that Mike provided you with outstanding customer service and was so helpful. We really appreciate your business and look forward to being there for you in the future.

August 28, 2018

Perfect! Collin was my service advisor. Wait time was appropriate and comfortable. He updated me in timely manner. My oil change was covered under the warrant More

by nabie98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 28, 2018 -

Certified Benz & Beemer responded

Dear Nabie98: We are so grateful for your business and your kind words. Thanks for sharing your compliments on Collin's excellent customer service. Please let us know when we can provide you with another Five Star experience.

August 28, 2018

Showroom detailing and regular service Just as expected. Good service from Juan. Like to schedule my upcoming service with him. Work done on my car was good and in the time frame. More

by Dilip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Aug 28, 2018 -

Certified Benz & Beemer responded

Dear Dilip: We really appreciate your business and your Five Star review! Thanks for sharing your compliments on Juan's customer service and on the timeliness of the work by the Service Department. Please do not hesitate to contact us if you should need anything in the future.

August 24, 2018

Great service They were efficient,friendly and most important on time. They were able to address all my questions and make suggestions on future service and purchas More

by GB52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 25, 2018 -

Certified Benz & Beemer responded

Dear GB52: Thank you for choosing CBB and for your wonderful Five Star review! We are so glad that you found your experience to be friendly and on time. We hope to have the opportunity to assist you again in the future.

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