Certified Performance Motors

RUN! !! There is not enough space here to tell you how badly this dealer screwed me. Bought a 1 year old high end sports car. It had several road chips in !! There is not enough space here to tell you how badly this dealer screwed me. Bought a 1 year old high end sports car. It had several road chips in the paint, in my contract it was agreed to have them fixed at dealers cost. Was supposed to take 2 days. After 11 days and multiple triple of over 200 miles round trip I picked up my car to see that they painted it with just some random white paint and not the proper paint from factory. They didn’t even sand down the condo. It literally looked like someone stuck white toothpaste on the car. Location manager and service manager both refused to do ANYTHING to fix it. Contacting my attorney and Bbb More

Extremely unprofessional establishment. They clearly outsource their phone reps, who either don’t communicate with the dealership or don’t know what’s actually happening. After multiple cal They clearly outsource their phone reps, who either don’t communicate with the dealership or don’t know what’s actually happening. After multiple calls confirming availability and being told the Tesla was ready, I traveled over 2 hours for a scheduled appointment. When I arrived, the assigned salesperson had no idea I was coming and the car was not even on the lot. After a 40-minute wait, the vehicle showed up in absolutely disgraceful condition—filthy, strong food odor, stains on the dashboard, sticky residue on the back seats, broken interior parts, and front tires completely worn out. Even the employee who brought the car said he had never seen a vehicle in this bad of a condition. Despite this embarrassment, they pushed me to “keep negotiating” and casually promised everything would be fixed “shortly,” even though it was obvious this would take days, not hours. Then the real scam started: hidden fees magically appeared—certification fees and a another fee for not having a trade-in—ballooning the price by about 30% over the advertised amount of 15K. After speaking with the salesperson and one manager, the final manager had the nerve to say, “I wish you had called before traveling.” I did call. Multiple times. Their outsourced rep explicitly told me all pricing details were only discussed in person—which is clearly how they bait customers into wasting time and money. No deal was made. I left with $200 in Amtrak expenses, zero car, and a strong recommendation to avoid this place entirely unless you enjoy bait-and-switch tactics and filthy vehicles. Of course they’ll reply saying “customer experience is our top priority” and that they “take feedback seriously.” That’s just copy-paste damage control. Don’t fall for it. More

I called to find out if a Toyota Tacoma was still available and they told me yes and I didn't go at that moment and they called me every day to go and when I decided to go they changed the price and available and they told me yes and I didn't go at that moment and they called me every day to go and when I decided to go they changed the price and when I got to the dealer I asked about the car and they told me they had it in the shop. This is very bad. They make me drive 3 hours to see this car and when I arrive they tell me they have it in the shop because it has problems. This dealer is crap. More

After reading all these reviews, I guess I should consider myself lucky. I went there intending to check out a car and possibly buy it, but their attitude and lack of communication completely turned consider myself lucky. I went there intending to check out a car and possibly buy it, but their attitude and lack of communication completely turned me off — and honestly, I’m glad they treated me that way. They insisted on running my credit and even tried to push the sale before I’d even seen the car I was interested in. When I refused to hand over my social and asked to see the car first, they basically sent me home and told me to come back “when I’m ready to buy.” It felt shady, so I did some digging, came across this site, and now I know for sure — I won’t be going back. More

I had an extremely disappointing and harmful experience with Certified Performance Motors at 400 W Merrick Rd, Valley Stream, NY. On July 4, 2022, I visited the dealership after being lured in by a prom with Certified Performance Motors at 400 W Merrick Rd, Valley Stream, NY. On July 4, 2022, I visited the dealership after being lured in by a promotional ad for BMW vehicles. Instead of what was advertised, I was pressured into purchasing a 2021 Nissan Altima under misleading circumstances. After the sale, the final contract wasn’t even provided to me until a month later, and it showed a 24.77% APR and monthly payments of $827.73 — terms I never agreed to and were never explained to me beforehand. These were predatory loan terms that I would have never accepted had they been disclosed honestly. As a result of this deception, the vehicle was repossessed, and my credit has been significantly damaged. On top of that, my credit report now shows two different balances for the same debt — one from Santander, where the account was sold, and one from Experian. This discrepancy continues to harm my credit score and financial standing. I have filed formal complaints with the Consumer Financial Protection Bureau (CFPB) and the New York Attorney General due to violations of both federal and state consumer protection laws, including: • FTC Act – Section 5: Bait-and-switch advertising and deception • Truth in Lending Act (TILA): Hidden and undisclosed loan terms • Fair Credit Reporting Act (FCRA): Inaccurate and harmful credit reporting • New York GBL § 349: Deceptive business practices I urge potential buyers to use extreme caution when dealing with this dealership. Always get everything in writing and reviewed carefully. Based on my experience, I cannot recommend this dealership and hope others avoid going through what I did. More

First the bait and switch where the cars I wanted were listed for $20k and $30k but cost me $30k and $38k. Then the finance manager discriminated against me suspecting fraud and delayed delivery by 4 days listed for $20k and $30k but cost me $30k and $38k. Then the finance manager discriminated against me suspecting fraud and delayed delivery by 4 days. Then after purchase, I found that the cars (I purchased 2 Maseratis) had not been serviced despite updated service stickers in the window with grossly inaccurate recommended maintenance schedule and then 1 of the cars’ check engine light came on and they’ve “fixed” it 3 times but it keeps coming back on. My temp tags are now expired but I can’t get hard tags because the car can’t pass inspection with the check engine light. I’m repeatedly pulled over and ticketed for my expired tags when going back and forth to the dealership. This whole experience has been a nightmare. I would not recommend purchasing here. More

UPDATE! !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their !! I’m updating my review to reflect continued issues with Certified Performance Motors beyond my original complaint. After I posted about their fraudulent financing practices and hidden fees, I received a call from Sami at the dealership. He offered to write me a $1,000 check in exchange for deleting the review and signing paperwork stating I had no further business with them. I did not agree to this, as I felt it was an attempt to silence my honest experience rather than resolve the issue transparently. More recently, I discovered that the vehicle I purchased has an undisclosed safety recall that was never mentioned at the time of sale. When I called to ask about it, I was repeatedly placed on hold or ignored after identifying myself — further proving how they avoid accountability instead of helping their customers. This dealership has shown a pattern of deception, avoidance, and unethical behavior. I strongly urge anyone considering doing business with them to be extremely cautious. Check for recalls independently, have all documents reviewed by a third party, and keep a detailed record of every interaction. 2months ago I had a deeply disappointing experience with “certified performance motors” and feel compelled to share my experience to inform potential customers. Unfortunately, I encountered fraudulent practices during my transaction. Specifically, misrepresenting the financing terms while also adding hidden fees. Upon discovering the discrepancy, I reached out to the dealership in an effort to resolve the situation. However, I was met with dismissive behaviour and a lack of accountability, This response, coupled with the initial misconduct, reflects a concerning lack of integrity and customer care. I encourage prospective buyers to exercise caution when dealing with this business. Ensure all agreements are thoroughly documented, review contracts carefully, and consider seeking independent inspections or legal advice before finalizing any purchase. I am in the process of reporting this incident to the Better Business Bureau (BBB), the state attorney general, and the Federal Trade Commission (FTC) to help protect other consumers. Trust and transparency are fundamental in any business transaction, and unfortunately, my experience with “certified performance motors” fell far short of those standards. More

CPM autos is a very bad dealership with shady types of people. I went to buy a car from them for 29988 and the loan officer that worked with me called ANGEL shadily put 39988 on the contract. When I call people. I went to buy a car from them for 29988 and the loan officer that worked with me called ANGEL shadily put 39988 on the contract. When I called the dealership to express my concerns, their staffs were rude telling me I can’t speak to anyone. Do not do business with this company, they are very deceptive and are looking to exploit every part of the trust you have for them. RUN FROM THEM, they are con actors! The names of the shady sales person is Anthony Jackson, the loan officer name is Angel. And their General manager is the shadiest of them all, his name is SAMMY. More

Had a very bad experience at this place. Alan Zhu added charges to our contract we did not agree to.. Had to contact attorney general of New York to find out this dealership is being investi Alan Zhu added charges to our contract we did not agree to.. Had to contact attorney general of New York to find out this dealership is being investigated already. Steer clear of this place.When we didn't research online found out Alan was part of scam dealerships in Westchester and New York City. He told us he was the owner of Certified Performance Motors and no one would help us with his thefts from us. Do yourself a favor and go straight to BBB or Attorney General of NY with all complaints. More