Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chalmers Ford

Rio Rancho, NM

Overview
Reviews
Vehicles
4.6
620 Reviews
Call Dealership (505) 897-2500
View Awards

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

Directions

By Type

Showing 620 reviews

July 30, 2025

Purchased a 2024 Ranger Raptor and was very pleased with the sales staff (Carmello and Andrew), and finance (Jackie). Process was smooth and would recommend their services to anyone in need of new or used More

by harveysdch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Montoya, Carmello, Jackie Sidden
Report | Print
July 29, 2025

Received service at Quick Lane and was very satisfied. New employee (Jose) was excellent, helpful, attentive, and will be a great member of your team. More

by Bhatzikian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (@ Quick Lane)
Report | Print
July 24, 2025

I called ahead of time to make an appt with QuikLane but was told to come in and that it’s a first come first serve basis. So I got there and they took it in right away. Compliments to the gentleman that he More

by nic04_element
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Willard
Report | Print
July 24, 2025

Always excellent work and customer service! ! Work to get my truck in as quickly as possible to keep it running smoothly. More

by lleefox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jiron
Report | Print
Jul 26, 2025 -

Chalmers Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Chalmers Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 23, 2025

Great costumer service and friendly people here. i would reckon this place for those who are in need a quick oil change. More

by bragga505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Corbin
Report | Print
Jul 26, 2025 -

Chalmers Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 20, 2025

Ray made this process super easy and was so helpful throughout. I originally put a vehicle on hold that I didn’t end up getting. He helped me pick the exact one I wanted and was also able to get my mom More

by AlexisF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Chacon, Greg Hickey
Report | Print
Jul 22, 2025 -

Chalmers Ford responded

Hi Alexisf, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Chalmers Ford!

July 18, 2025

I think your service people should have checked the control settings inside the car instead of racking up $200 worth of charges checking everything else only to find nothing wrong. More

by donnie66
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
Report | Print
Jul 18, 2025 -

Chalmers Ford responded

Hi Donnie66, Thanks for taking the time to share your feedback. We’re sorry your service visit didn’t meet your expectations—and we agree that transparency and thorough diagnostics should go hand-in-hand with great communication. Unfortunately, we’re unable to identify your visit based on the username alone, but we’d truly like the chance to review what happened and make things right. We would be grateful if you could reach out to Rick or Darrel. Rick Hofer Service Manager, Quick Lane 📞 505-890-2120 📧 rhofer@chalmersford.com Darrel Cubillos Parts & Service Director 📞 505-890-2216 📧 dcubillos@chalmersford.com We’d appreciate the opportunity to learn more and regain your confidence. —Chalmers Ford

July 18, 2025

Great job. Great customer service. And they took great care of me in a very timely fashion. More

by kendouglas11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Adkins, Alan Camp, Isaac Castillo, Melvin Rosas, Lance Navarro, Mike Deforest, Ed Elvy, Brandon Jiron, Erik Martinez, Adam Housley
Report | Print
Jul 21, 2025 -

Chalmers Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2025

They had mobil repair to fix my car where I was at, instead if going into the dealership. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Kirlin, Darrel Cubillos
Report | Print
Jul 22, 2025 -

Chalmers Ford responded

Hi Jay, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 16, 2025

Great customer service and the staff was very professional. They kept me informed about the progress! More

by mikeandtoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pohl
Report | Print
Jul 18, 2025 -

Chalmers Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
2
...
62