Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chalmers Ford
Rio Rancho, NM
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 744 reviews
March 28, 2026
DO NOT PURCHASE VEHICLES OR HAVE YOUR VEHICLES SERVICED HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. Loyalty and literally hundreds of thou HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. Loyalty and literally hundreds of thousands of dollars mean nothing to this place. We’ve purchased 2 vehicles from Chalmers and I had an order in for a $105k f450. We’ve referred several friends and family member to Chalmers for both purchases and service. We’ve come from as far as Moriarty, skipping Rich in Edgewood, to have our vehicles serviced here. Even though we had a few mishaps with a previous service advisor, we stayed loyal to Chalmers through the years. Recently, they had our 2021 f150 in. We decided to have a check engine light for an emissions leak checked out for the third time by them. This time around, they finally diagnosed what the issue was. Mind you, the first 2 times they had it the truck was under 3 year/36,000 mile warranty and was misdiagnosed. Well now, conveniently, they found the issue and it’s not covered under the powertrain warranty. After I made it clear that had they performed appropriate diagnostics the first 2 times, they would have found the issue and thus the failing sensor would have been covered under warranty, Ed, the service manager, basically threw his hands in the air and said “all Ford is willing to cover is half”. When I asked how much Chalmers was going to cover for their mistake he straight up said zero, albeit recognizing it was their fault. I made it clear that if we were going to be liable for the $710 mistake they made that we would never give Chalmers another cent of business. So here we are. DO NOT PURCHASE VEHICLES OR HAVE YOUR VEHICLES SERVICED HERE UNLESS YOU WANT THEM TO BE NEGLIGENT UNTIL ITS CONVENIENT TO START CHARGING YOU VS DOING WARRANTY WORK. More
by 01_wickets_audio
Employees Worked With
Tony Sifuentes, Isaac Castillo, Richard Gatti, Ed Elvy
March 23, 2026
Had problems with Gallup & Grants dealership so I contacted Chalmers n thy provided the recall services on my Ecosport with no problems n they provided a loaner while my SUV was in shop and services contacted Chalmers n thy provided the recall services on my Ecosport with no problems n they provided a loaner while my SUV was in shop and services done quickly excellent services provided to their customers thank you Chalmers ford company thank you More
by sylviayote
Employees Worked With
Marco, Richard Gatti
February 18, 2026
Would highly recommend Trevor great with communication with me on issues and diagnostics with my vehicle. Called me back in timely matter / response on what is happening with my vehicle highly recommend with me on issues and diagnostics with my vehicle. Called me back in timely matter / response on what is happening with my vehicle highly recommend Trevor for service personnel. Thank you Trevor for your service. More
by jacquez9
Employees Worked With
Richard Gatti
February 07, 2026
Everyone to include sales finance and maintenance staff was very friendly and accommodating when I purchased my new Bronco. Our sales person MJ was extremely helpful in getting the deal we wanted. I would was very friendly and accommodating when I purchased my new Bronco. Our sales person MJ was extremely helpful in getting the deal we wanted. I would recommend them to anyone looking for a new vehicle. More
by Jdhartlv
Employees Worked With
MJ Soto
January 09, 2026
Isaiah Armilo helped me with both new car purchases and he was fantastic. He is to be commended for his kindness and expertise. I believe he is a great human being and outstanding to work with. Also, Mi he was fantastic. He is to be commended for his kindness and expertise. I believe he is a great human being and outstanding to work with. Also, Michael Trujillo was very helpful in my first purchase. Jickie Sidden was fantastic as my finance officer. She also is a wonderful person to deal with when buying a vehicle. Chalmers Ford has really stepped up better in the last few years. Thank you. More
by rmac442
Employees Worked With
Isaiah Armilo and Michael Trujillo, Jackie Sidden
