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Chalmers Ford

Rio Rancho, NM

4.4
557 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 557 reviews

May 21, 2025

My customer service experience was excellent from the moment I called to schedule the appointment all the way through to the day of service. The entire process was smooth and hassle-free. Diego Sanchez m More

by timmytimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego, Sanchez
May 21, 2025

Making an appointment was simple. When I arrived, they got to work right away and checked everything out thoroughly. More

by Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Appel
May 21, 2025

Salesman was knowledgeable which is a rarity these days. Prices ok, not great. Delivery/set up good. So far at 160 miles vehicle ok. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Willard, Jim Cartwirght, Tom Cullen
May 19, 2025

Great sales people, great service. Referred a friend who bought a Bronco. Will continue to refer others. More

by liloldbikeguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Trujillio
May 19, 2025

Excellent service, genuinely friendly, very knowledgeable. Waiting room is comfortable but in need of updating. More

by hbbesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, JC Lucero, Mark Appel, Richard Gatti, Mike Deforest, Ed Elvy, Brandon Jiron
May 17, 2025

Excellent service department. They’re always nice, professional and timely when servicing my vehicle. I wouldn’t take my vehicle anywhere else. More

by christinaabelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo, JC Lucero, Richard Gatti
May 17, 2025

They treated us like we were an honored guest. I have worked in the industry and I have to say these guys are Different! They don't hound you, badger you, no games back and forth, best deal up fro More

by Kingdustinm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thank you to the desk managers for making it easy!, Ken Willard, Kevin Adkins, Alan Camp, Isaac Castillo, Erik Martinez, Nike Martinez
May 20, 2025 -

Chalmers Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Chalmers Ford for all your vehicle needs! Take care!

May 15, 2025

All dealings are great! Treated good, service excellent! All transactions very timely, Great communication skills, caring, treated seriously not just a number, pleasant empl More

by Frank R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deforest
May 20, 2025 -

Chalmers Ford responded

Frank, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 15, 2025

I had a great experience with Ace and Jackie they were very helpful and I thank them so much . Love my new car More

by carolbanng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sidden
May 17, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

May 15, 2025

I’ve bought 7 vehicles from this dealership over the past 16 years despite there being 2 Ford dealers closer to me. The main reason for me has been my preference for dealing with salesman John Fife. Fair dea More

by Jmauderly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fife
May 17, 2025 -

Chalmers Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Chalmers Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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