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Chalmers Ford

Rio Rancho, NM

Overview
Reviews
Vehicles
4.7
728 Reviews
Call Dealership (505) 897-2500
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2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 728 reviews

July 02, 2025

Always friendly and professional. When I leave I know what has been done and what also needs to be done in the future More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Appel
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Jul 06, 2025 -

Chalmers Ford responded

Hello Paula, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Chalmers Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 01, 2025

Tony was very helpful and knowledgeable when I had questions. I would highly recommend him when looking for a vehicle. More

by hummer1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Sifuentes, Isaac Castillo
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Jul 03, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 30, 2025

Great service, got everything done quickly and accurately including the extra work that was suggested. More

by rgilkerson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Appel
Report | Print
Jul 01, 2025 -

Chalmers Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2025

We took our vehicle for a transmission flush and got vehicle back and was running poorly. Was told when we picked it up that a associated transmission dealer worked on the truck. We thought that was wei More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin Rosas
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Jun 30, 2025 -

Unhappy customer responded

What more is there to say. Service sucks

Jun 30, 2025 -

Chalmers Ford responded

Dear Unhappy Customer, I apologize for the poor experience. Mel is not longer with us, did you reach out to anyone to help address the issues? Please contact our General Manager - Andy Strebe at 505-890-2201 to discuss. Thank you -

June 27, 2025

Don Chalmers fixed my truck at a reasonable price very professional very pleased will continue to use them in the future More

by bcfjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
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Jul 01, 2025 -

Chalmers Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2025

Lance and his team were quick. Excellent communication on vehicle status. Great experience. Highly recommend. More

by GSpence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Navarro
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Jun 29, 2025 -

Chalmers Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 27, 2025

Great Customer Service, easy to deal with. No overselling . All around great customer experience. I’m a 3 time truck owner. All 3 were great experiences. More

by ppacheco0814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Chacon, Greg Hickey
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Jun 30, 2025 -

Chalmers Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

June 27, 2025

It was a seamless sale and delivery of my 2025 Maverick. Everyone was helpful and informative. More

by Alrnutn2006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystopher Czyzewski, Jackie Sidden
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Jun 29, 2025 -

Chalmers Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

The dealer was very professional and got back with me. Every time I sent a text and kept me informed on what was happening with my vehicle.I’m More

by bradleypam900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo
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Jun 30, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

June 26, 2025

Trevor Carey is the best Service Advisor. Always polite and helpful and kept me up to date on my vehicles service. More

by Chi_town1975
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Carey
Report | Print
Jun 27, 2025 -

Chalmers Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Chalmers Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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