
Chalmers Ford
Rio Rancho, NM
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Great Service! JC explained the process and issue with the recall. And service was completed in the time I was told it would be. Very friendly to me an my dog! JC explained the process and issue with the recall. And service was completed in the time I was told it would be. Very friendly to me an my dog! More
Pre purchase inspection Trent, was very thorough and great guy to go to when you need help with any of your automotive needs. As well as an easy guy to work with. Great custo Trent, was very thorough and great guy to go to when you need help with any of your automotive needs. As well as an easy guy to work with. Great customer service. Jay C More
Super Service! I had a problem with my 2016 F-150, I called over and they immediately got me in. My truck was done before the end of the day, and it was a very busy I had a problem with my 2016 F-150, I called over and they immediately got me in. My truck was done before the end of the day, and it was a very busy Saturday for them! More
Great Job Five Stars for a job well done! I was having troubles with my F-250 starting so i took it right in. Upon arriving I learned that I should have made an Five Stars for a job well done! I was having troubles with my F-250 starting so i took it right in. Upon arriving I learned that I should have made an appointment. Rather than turning me away my service advisor worked me in in a very timely manner and the following day I was back on the road again. They were helpful explaining what went wrong and what they needed to fix. I received phone calls regularly with status updates which made it easier to plan my downtime. More
Great Service Two weeks before we made our trip from Indiana to Bernalillo, NM, had our F150 Ford Truck checked over real good by D-Patrick Ford of Evansville, IN. Two weeks before we made our trip from Indiana to Bernalillo, NM, had our F150 Ford Truck checked over real good by D-Patrick Ford of Evansville, IN. Everything including the brakes were checked. Received the paper showing what was checked even the dimensions of the brake pads were on the paper showing they had been checked (supposedly). Jason, at Quick Lane, had our brakes checked and the pads were wore down even had spots on the metal. We showed him what had been done previously, according to the paperwork. Jason gave us great service and was a very personable person. Had to have the brake pads replaced (lifetime pads), and gave us the old ones back so we could take it to D-Patrick Ford when we returned from our trip. Felt a lot safer for our return trip home. Would definitely recommend the service. More
Got my dream truck Kason was amazing. Very personable and made the entire buying experience so easy. He wasn’t just interested in selling me a truck but he really builds Kason was amazing. Very personable and made the entire buying experience so easy. He wasn’t just interested in selling me a truck but he really builds a relationship with his customers. He has followed up and made sure everything was like I needed after the purchase. Jackie in finance is an angel and really goes above and beyond to make sure the customers are fully taken care of. Thank you to my entire team at Chalmers Ford. Not my first purchase there and it will not be my last! More
Great service Trent help resolve an issue and take care of periodic service. Kept me informed of the status of the work. Let me know when it was done. Even fixed Trent help resolve an issue and take care of periodic service. Kept me informed of the status of the work. Let me know when it was done. Even fixed things I did not know needed fixing. Outstanding More
Service department Trent was amazing!! He took care of the recall on my car and diagnosed why my check engine light was on. Got everything done quickly and got me back o Trent was amazing!! He took care of the recall on my car and diagnosed why my check engine light was on. Got everything done quickly and got me back on the road in no time! Thanks Trent! More
The only service guy I drive past 2 Ford dealerships to to see Trent at Don Chalmers. This guy is the best. There is always someone standing at his station. He takes the t I drive past 2 Ford dealerships to to see Trent at Don Chalmers. This guy is the best. There is always someone standing at his station. He takes the time to listen to each customer. He reviews the service with the customer and makes sure everyone is on the same page. Trent takes care of his customers. You won’t be sorry if go see Trent. More
Amazing Vehicle Service department! Brought my 2017 King Ranch F-250 to get some issues resolved and was very impressed. Brandon was great at helping me schedule a time and keep me updat Brought my 2017 King Ranch F-250 to get some issues resolved and was very impressed. Brandon was great at helping me schedule a time and keep me updated with info on everything, although I had not scheduled a rental or loaner Brandon saved my life by getting me a loaner! When I picked up the vehicle the service manager I dealt with was very kind and the technician working on my truck helped me out with a few adjustments, he was quick thorough and extremely professional! I will definitely keep buying Fords from this dealership and getting them serviced here! More