
Chalmers Ford
Rio Rancho, NM
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Usually great service. However at this last appointment I waited 45 minutes for a scheduled appointment for routine service. A total of 1.75 hours at the dealership. However at this last appointment I waited 45 minutes for a scheduled appointment for routine service. A total of 1.75 hours at the dealership. More
Everybody there is so helpful and friendly. Buying my truck this time was very easy and quick. Not like in the past where I had to haggle for four or five hours and waste the whole day buying a Buying my truck this time was very easy and quick. Not like in the past where I had to haggle for four or five hours and waste the whole day buying a vehicle. Their service department is amazing very fast and friendly! More
I have been in taking my vehicles to Quick Lanes for years. I am always pleased with the work/service. Staff is always friendly. Thank you! years. I am always pleased with the work/service. Staff is always friendly. Thank you! More
I couldn’t be happier with my recent experience at the Service Department at Chalmers Ford. From start to finish, everything was smooth, professional, and truly exceeded my expectations. I want to give Service Department at Chalmers Ford. From start to finish, everything was smooth, professional, and truly exceeded my expectations. I want to give special recognition to Isabelle King, my service advisor. I brought in my Ford Mach-E electric Mustang for an issue with the electrical system. Naturally, any problem involving the electrical system in an EV can be very disconcerting because it all seems so incomprehensible on my part. It was extremely important that this was handled properly, and thanks to Isabelle’s expertise and outstanding communication, it absolutely was. Isabelle was exceptional — knowledgeable, professional, and incredibly attentive. She took the time to explain every detail clearly, kept me informed throughout the entire process, and ensured I understood both the issue and the resolution. Her clear communication gave me real peace of mind and confidence that my car was in the best hands. It’s rare these days to find someone who goes above and beyond like Isabelle does. She is a true asset to the Chalmers Ford team, and because of her superior service, I will definitely be returning for all my future service needs. Thank you to Isabelle and the entire team for such an outstanding experience! More