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Chalmers Ford

Rio Rancho, NM

4.6
620 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 620 reviews

July 15, 2025

Usually great service. However at this last appointment I waited 45 minutes for a scheduled appointment for routine service. A total of 1.75 hours at the dealership. More

by ranalynn81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Jul 24, 2025 -

Chalmers Ford responded

Hello, thank you for sharing this recent experience with us. Please reach out to Andy Strebe our General Manager at 505.890.2201 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

July 14, 2025

Chalmers Ford is the best around. Friendly and knowledgeable staff. Mike and Adam are the best salespeople in NM. Go see them today More

by Greg P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Trujillo
Jul 16, 2025 -

Chalmers Ford responded

Hi Greg, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 14, 2025

Everybody there is so helpful and friendly. Buying my truck this time was very easy and quick. Not like in the past where I had to haggle for four or five hours and waste the whole day buying a More

by anthonyee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chari , Jackie Sidden, Richard Gatti
Jul 16, 2025 -

Chalmers Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

I have been in taking my vehicles to Quick Lanes for years. I am always pleased with the work/service. Staff is always friendly. Thank you! More

by nargelovic2001@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think I picked the correct name. I know his name is Mike. He is wonderful , Mike Deforest
Jul 16, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2025

Service was quick, efficient and kept me informed on my vehicle status during the service. More

by SteveV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Deforest
Jul 13, 2025 -

Chalmers Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2025

I live in Oklahoma but chose to bring all my vehicle s to chalmers ford because of efficiency,quality of care. More

by sanpac46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Castillo, Mark Appel
Jul 13, 2025 -

Chalmers Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 10, 2025

Very helpful. On time with the service. The mechanic left the seat back all the way. More

by cannadaya5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Cubillos
Jul 15, 2025 -

Chalmers Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 09, 2025

Diego Sanchez was was polite and kept me informed on what was going on with my car as it was being fixed More

by betty_ward36
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
Jul 13, 2025 -

Chalmers Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 07, 2025

Bought all my Fords at Chalmers. Great people to work with and service is excellent. More

by MTA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Montoya, Jackie Sidden
Jul 13, 2025 -

Chalmers Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 05, 2025

I couldn’t be happier with my recent experience at the Service Department at Chalmers Ford. From start to finish, everything was smooth, professional, and truly exceeded my expectations. I want to give More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabelle King
Jul 07, 2025 -

Chalmers Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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