Chalmers Ford

My new Truck buying experience was the best ever! I was in the market for an F150 Lariat that was fully loaded. Jason guided me through the whole process with skill and knowledge. I would whole hearte I was in the market for an F150 Lariat that was fully loaded. Jason guided me through the whole process with skill and knowledge. I would whole heartedly recommend this dealership and especially the sales person Jason. More

Ripoff service Complete garbage service. I took my ford edge to get the mysync looked at. These rude , incompetent, and criminal losers charged me 100 dollars to tel Complete garbage service. I took my ford edge to get the mysync looked at. These rude , incompetent, and criminal losers charged me 100 dollars to tell me I need a part that is 800 dollars and a new deck. I just replaced the fuse now and it works. These criminal dishonest bums srole 100 from me and were too stupid to change the fuse. Don Chalmers ford service is a criminal, dishonest group or thieves. They are riude and incompetent!. Avoid this dump at all costs. More

I got a good deal Curtis McBeth, my sales rep, was very professional and an all around good guy. He helped me when I encountered an issue with my new truck after purch Curtis McBeth, my sales rep, was very professional and an all around good guy. He helped me when I encountered an issue with my new truck after purchasing and resolved it to my total satisfaction. Jackie Sidden, what can I say but that she's great at what she does. Always smiling and eager to help you understand the piles of paperwork that is part of buying a new vehicle. Mike McCracken took care of me when I added some additional accessories to my new truck. He kept to his promised completion time and even provided a loaner car while the work was being performed. Buying a new vehicle is a healthy investment for anyone and the people at Don Chalmers understand this. I was treated with dignity and respect. A good deal to me is not only the price you pay but also how one is treated in the buying process. So with that said, I got a good deal! More

Purchasing a vehicle I am a long time automobile dealership employee myself and have been retired for awhile. I dreaded going in and purchasing a vehicle as I did not want I am a long time automobile dealership employee myself and have been retired for awhile. I dreaded going in and purchasing a vehicle as I did not want to sit and go back and forth and haggle so much. The staff (Ken Willard) and (Ace Cooley) were great. I know Ace and his family from being in business so long, he was out of office on vacation and he responded to me by having his manager call me personally, we went in and asked for his manager and he set us up with Ken Willard who was very nice and knowledgeable. He had allot to deal with (ME) but took it all well and got us in and out as quick as possible (It does take time to make the second largest purchase in your life). Thank you Ken for your hard work on making sure we were happy with our service. Will send you some more business for sure. More

oil change on 250 diesel Always great service here, have been bringing my truck since purchased in 2012 and never had a problem and a good price too. We take our explorer here Always great service here, have been bringing my truck since purchased in 2012 and never had a problem and a good price too. We take our explorer here also after a bad experience at another dealership in town. More

Best Experience Ever With Purchasing a Vehicle I walked into Don Chalmers Ford a bit hesitant and uneasy about purchasing a vehicle. Glenn Aldrich, who was recommended to me, took those feelings o I walked into Don Chalmers Ford a bit hesitant and uneasy about purchasing a vehicle. Glenn Aldrich, who was recommended to me, took those feelings of hesitancy and uneasiness away by providing a comfortable (not pressured) and pleasant buying experience. Glenn was knowledgeable about the vehicle and explained the specifics to me. As I was referred to the Parts and Finance Department, he was right there with me to ensure I understood the additional items I was purchasing along with the agreement. I would highly recommend Glenn for your next vehicle purchase. This was by far, the best experience ever with purchasing a vehicle. More

Oil changes and transmission flush I own a Lincoln and the service James Cordova gave us was Excellent. It was right up there with the service I have received from any other expensive I own a Lincoln and the service James Cordova gave us was Excellent. It was right up there with the service I have received from any other expensive service we have received in the past. The customer service A- plus and very very reasonable in price for the service we had done. I will continue to have them service my vehicle. Thank you James and your service providers!!! More

Horrible Beyond Imagination! We were in search of a used vehicle with a no down payment option. They gave us a used car, BUT WITH A 2,000 dollar down payment! We barely had enough We were in search of a used vehicle with a no down payment option. They gave us a used car, BUT WITH A 2,000 dollar down payment! We barely had enough for this, but we needed the car. We placed a 2,000 check down. The day of signing they asked for another 500 because it was required for approval! if we got approved with a requirement of 2,000 then why add on an extra 500.00 later?! I told them I was not financially situated to place another 500.00 down. They gave me till Oct 27th as long as I gave them a check good for 500. Well GREG IN FINANCING gladly took the check and CASHED IT two days later causing my account to over draft and start getting late fees! Thanks a lot Don Chalmers! They gave me my 500.00 back to cover the late fees and another check to pay the actual fees. But they still want the 500 back. GREG IN FINANCING became a SNOB and didn't give me the great smiles on the day of signing when he was giving me my check back. Total dishonesty from this dealership. I have a vehicle with them already and I figured that since I chose them above everyone else I would get treated better! NOT THE CASE! They took 2,000 for a car that needed an alignment (Which they had to fix) and huge chips in the window WHICH THEY HAVE NOT FIXED AND WON'T ANSWER MY QUESTIONS ABOUT IT! I really hated the service with them. 3 weeks passed and already they took so much money from us when we weren't in a position to pay that much! I would seek other dealers if you don't make 1,000 of dollars a week to cover their messes! More

Great service Took in F150 for oil change, filter change, and tire rotation. Took about an hour. Service advisor was polite and professional. Waiting area was clean Took in F150 for oil change, filter change, and tire rotation. Took about an hour. Service advisor was polite and professional. Waiting area was clean and quiet. More

Best Car Buying Experience Yet. No silly car salesman tactics upfront and to the point. Very friendly, I really enjoyed our car buying experience we will definitely be buying the res No silly car salesman tactics upfront and to the point. Very friendly, I really enjoyed our car buying experience we will definitely be buying the rest of our vehicles here. More