Chalmers Ford

Best Experience Ever! We purchased our 9 year dream of a F150 Truck yesterday. We want you all to know that from the very professional reception (nice to see a lovely matur We purchased our 9 year dream of a F150 Truck yesterday. We want you all to know that from the very professional reception (nice to see a lovely mature person at the front desk instead of a teenager), the best sales consultant ever, John Wayne Fife, wonderful … Eydi Johnson the insurance representative, understanding sweet Jackie Sidden, Finance Manager and all the folks in the Service Department from Michael McCracken to the Bluetooth person (sorry I can not remember your name) … all of you are the best people and experience we have ever had in New Mexico since we move here in 2001. Don Chalmers created a business that all of you continue to support in the most positive and highest way. We did not know that there was so many folks in New Mexico that cared about service to customers. I know I cried tears of joy when I saw the truck sitting in the service garage. The F150 looked like an angel ready to take us on fun journeys for the rest of our days on earth. We have named the truck our “White Maverick” in honor of John McCain service to our country. We are grateful … Thank you all so much millions of times more. More

Lackluster Experience My girlfriend recently visited this dealership to get her car repaired and they said it was going to be over two weeks before they could start working My girlfriend recently visited this dealership to get her car repaired and they said it was going to be over two weeks before they could start working on it. That coupled with the fact that when we arrived we were not greeted and they made it seem we were an inconvenience made this experience not good. Sadly, we won't be back. More

Always a good experience dealing with Diana Treat. Don Chalmers and Diana has been my only service used since 1999. The service provided has always been perfect, never worry that needed service is Don Chalmers and Diana has been my only service used since 1999. The service provided has always been perfect, never worry that needed service is not an honest evaluation of my vehicles. I have two vehicles that are serviced here the one now has 244000 miles the other 137000 miles and both operate perfectly due to the excellent service provided by the service department. Diana is always polite, friendly and knowledgeable of the vehicles and able to get the work done as promised. More

Excellent Service Brought my car in for a warranty repair and they had the work done in an hour, and they were not even supposed to start it until the next day. Now tha Brought my car in for a warranty repair and they had the work done in an hour, and they were not even supposed to start it until the next day. Now that is service. More

Very honest and thourough Brought my vehicle in as the battery kept dying. I just bought a new battery at O'Reilys and it went bad overnight causing damage to my TCM. Trent g Brought my vehicle in as the battery kept dying. I just bought a new battery at O'Reilys and it went bad overnight causing damage to my TCM. Trent got my vehicle up and going and even found another issue that got fixed and would of cost me tons of money if he had not of caught it. Will use Trent for all my service needs in the future More

AMAZING SERVICE Visited Quick Lane with no appointment, because of my "tire pressure low" message. A nail was removed, all tires brought up to correct pressure, and I Visited Quick Lane with no appointment, because of my "tire pressure low" message. A nail was removed, all tires brought up to correct pressure, and I was out of there within an hour. R. Gatti made check in easy and pleasant; waiting area was comfortable. More

A great car buying experience. Thanks to Brandt Tonjes we were able to purchase a new car - my wife and I were delighted and impressed with the work Brandt did to expedite the purch Thanks to Brandt Tonjes we were able to purchase a new car - my wife and I were delighted and impressed with the work Brandt did to expedite the purchase. Brandt went far beyond what was expected. We are more than satisfied with Chalmers Ford and their introduction to the different departments they maintain for the care of our new Ford. Thank you. More

Regular maintenance and fix trunk hood. Trent was thorough with the 60,000 mile maintenance of my 2013 Taurus. He also had to replace the struts in the trunk and made sure the new ones work Trent was thorough with the 60,000 mile maintenance of my 2013 Taurus. He also had to replace the struts in the trunk and made sure the new ones worked before I left the shop. Thanks Trent! More

Always the best I have used DC Quicklane in Rio Rancho for all my service needs for years. They are courteous, accurate and I have peace of mind when I drive away. Ex I have used DC Quicklane in Rio Rancho for all my service needs for years. They are courteous, accurate and I have peace of mind when I drive away. Excellent! More

Great I received a letter from Ford indication my GPS card needed to be updated for $149.00 so I took it to Chalmers. When I looked at the letter and the i I received a letter from Ford indication my GPS card needed to be updated for $149.00 so I took it to Chalmers. When I looked at the letter and the invoice from Chalmers when I arrived home I see I was charged $154.96. Was that for labor? More