Chalmers Ford

Great Service Great service and friendly no pressure atmosphere. Helpful advise to complete buying process. Out the door best price around. Go there first and la Great service and friendly no pressure atmosphere. Helpful advise to complete buying process. Out the door best price around. Go there first and last. Thank you. More

Quick, no pressure sales! Glenn and Christy listened to my needs and found me exactly what I wanted. I was approved in no time and had my car within the day. The longest part w Glenn and Christy listened to my needs and found me exactly what I wanted. I was approved in no time and had my car within the day. The longest part was the test drive. So awesome! They never pressured me and we're so patient and very courteous throughout the process. More

Sales - Purchase. We purchased a vehicle from them about 3 months ago and when I saw a newer, more room and more seats in the vehicle come up for sale, I called my sale We purchased a vehicle from them about 3 months ago and when I saw a newer, more room and more seats in the vehicle come up for sale, I called my sales rep-Edward Herrera and asked if we can make a deal to trade in my car for the other vehicle. He stated that he will get back to me. Well, within a couple of days, he was able to approve the trade in. Edward worked AMAZING to show us the car and a test drive. Edward is a WONDERFUL gentleman and always treats me and my family with respect and care!!!! I will ALWAYS take my business to Don Chalmers Ford Dealership and let everyone know how AWESOME they are!!!! I also want to thank John Navelli, he is a very pleasant and friendly person that is always very patience in explaining the finance and always listens to your questions. For us, the car still needed to be detailed and I want to THANK the service crew that went above and beyond, with Edward's help to clean the car to showroom quality, my wife and I couldn't believe how AMAZING the car looked. I will always be very grateful in the business I received at Don Chalmers Ford, I have never received this OUTSTANDING service from any other dealership!!!!! More

Superior and Professional Brucelee Romero was extremely helpful. My wife and I did not feel preasured to make a purchase. He was very patient and answered all our questions and Brucelee Romero was extremely helpful. My wife and I did not feel preasured to make a purchase. He was very patient and answered all our questions and met all our needs. Our son who ordered the new Ford F-150 Platinum last year recommended Brucelee and also said he was helpful and professional. Could not be more happier. Brucelee is not on the select sales employee list. Basil in accounting was also very polite and helpful. Both of these employees seem to be dedicated and are happy, which is hard to find these days!!! More

Quick lane Great service from Ricky Phan and Rich Mummey for the new tires & wiper blades. Made my wife's ride so much more safe. They should call it the Safe La Great service from Ricky Phan and Rich Mummey for the new tires & wiper blades. Made my wife's ride so much more safe. They should call it the Safe Lane! More

Service issues that never were resolved I have loved Chalmers, heck years ago I worked there. The service department has made me lose faith in fords altogether. I have a 2013 F250 platinum d I have loved Chalmers, heck years ago I worked there. The service department has made me lose faith in fords altogether. I have a 2013 F250 platinum diesel. They were amazing replacing the turbo and the valves and then they seemed to get upset each time I would drive in. The truck has had a regeneration issue for awhile and I have been told it's bad gas, needs an additive and that it's fine. I drive out to see my son prior to his deployment and 100 miles from ft hood my check engine light goes on. I drive straight to a ford dealership and call my service advisor. It's the egr valve. Shocker, same exhaust issue I have been saying needs to be addressed! They don't have the part so my already short trip is cut even shorter to break up the drive and not get stranded on the side of the road with two young girls. No call back from my advisor still to even apologize or acknowledge that it was actually an issue! The time I missed with my son is irreplaceable and this tuck will get its service at power ford from now on. I'm angry and disappointed! This expensive truck spent two weeks with them last month and should have been road worthy. More

Great Job! Brendon did a great job in taking care of me and my vehicle and the warranty work that was done. Couls not have asked for a better experience...Thank Brendon did a great job in taking care of me and my vehicle and the warranty work that was done. Couls not have asked for a better experience...Thank you Brendon More

Expected delays; drove out same-day :) Everyone involved in the process was all about making me happy, not just making a sale. I didn't have very high hopes because I'm currently between j Everyone involved in the process was all about making me happy, not just making a sale. I didn't have very high hopes because I'm currently between jobs. I was shown the highest level of respect, and I drove away with a vehicle I love same-day. Thank you, Michell! More

Ford provided a great vechile at a ok price. Purchase a special order 4cyl Mustang Convertible Premium. Pros: > Nice car.. has met all of our expectations (had vehicle for 45days) > Expected Purchase a special order 4cyl Mustang Convertible Premium. Pros: > Nice car.. has met all of our expectations (had vehicle for 45days) > Expected price.. X-plan. No haggling. Price from dealership matched on-line expected price > Knowledgeable and helpful sales person - Brucelee Romero. I give Don Chalmers a 5-star for this reason. He was nice/ kind to my wife (it was her B-day gift) > Don Chalmers/ Allstate contacted by insurance directly to addon vehicle. Nice to have Allstate office local/ in-dealership. Cons: > There was some pressure for nearly $1000 of add-ons from financial guy. But he was quick to remove the items when requested with no arguments.. > Still waiting on the license (been 45days). Took a few weeks to cash checks. > None of the sales folks new about 6cyl convertible. Although they are rare and looks like big Ford is phasing them out. More

Used car purchase Tried to purchase a used car from them and they tried to sell it to me at way over the price that it's worth car trade in value was around 10,500 they Tried to purchase a used car from them and they tried to sell it to me at way over the price that it's worth car trade in value was around 10,500 they wanted 13,500 were deceitful at every turn and would not budge on price! Chris was my sales man not even on list below, never met the sales manager, and had to do all negotiations out in the open no office for privacy! More