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Chalmers Ford
Rio Rancho, NM
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
May 14, 2025
Ever since an employee by the name of Crystal was extremely unprofessional and crossed boundaries left me with a bad impression. However, as I continue to go in for maintenance on my vehicles the exp extremely unprofessional and crossed boundaries left me with a bad impression. However, as I continue to go in for maintenance on my vehicles the experience gets better. The men in the quick lane are always professional and maintain their code of conduct. More
by heather_enriquez
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, JC Lucero, Mark Appel, Richard Gatti, Tanner Nelson, Mike Deforest, Ed Elvy, Brandon Jiron
May 10, 2025
I scheduled an appointment for my 2020 Ford Ranger to get serviced (The Works oil change). The Quick Lane was a little busy on Wednesday May 7, but they get your vehicle serviced in a timely manner. I will b serviced (The Works oil change). The Quick Lane was a little busy on Wednesday May 7, but they get your vehicle serviced in a timely manner. I will bring my Ranger to the Quick Lane in the future. More
by jtwellington77
Employees Worked With
Tech 389 Javie Valencia, Mike Deforest
May 09, 2025
Logan showed up at my house on time, clean, friendly and knowledgeable He started the scheduled recall software update and checked on the other open recall on my 2023 Maverick. While the software update w knowledgeable He started the scheduled recall software update and checked on the other open recall on my 2023 Maverick. While the software update was being done, Logan completed the wiper motor inspection. The 2 recalls took about 1.5 hrs. The mobile servic÷ provided is an outstanding program, it should be heavily marketed. It was one of the most positive interactions I have ever had with an auto dealership. Keep up the good service! More
by Bert Rooster
Employees Worked With
Nathan Wilkes (Logan)
May 09, 2025
Chris Thomas the salesman was great! I wish I was able to do the whole paper work with him as well. Going to the back having to sign with a different person you didn’t build trust with I wish I was able to do the whole paper work with him as well. Going to the back having to sign with a different person you didn’t build trust with didn’t feel comfortable I didn’t even know the guys name. More
by Josuemartienz
Employees Worked With
Christoper Thomas
May 06, 2025
Ford service tech came to my work place to fix an easy recall on my Maverick. Saved me a lot of time from having to take it to the dealership for a day. Service techs were very respectful and finished an recall on my Maverick. Saved me a lot of time from having to take it to the dealership for a day. Service techs were very respectful and finished an upgrade in a timely manner. More
by jpalmer4011
Employees Worked With
JC Lucero, Lance Navarro, Brandon Jiron
May 02, 2025
Quick Lane tech did not seem to care about how he presented the car back to me. The seat was push all the way back, grease left on steering wheel, and a good half gallon of blue and black liquid dri presented the car back to me. The seat was push all the way back, grease left on steering wheel, and a good half gallon of blue and black liquid dripped on my garage floor overnight. I hope the oil change and tire rotation was done right considering how sloppy the obvious red flags were. More
by chispasnomas
Employees Worked With
Mark Appel
