Chalmers Ford

Took my 06 mustang in battery was being drained charged me $115 to tell me what I already knew, said it would cost over $300 to pin point the problem which they thought was the aftermarket alarm, oh then h me $115 to tell me what I already knew, said it would cost over $300 to pin point the problem which they thought was the aftermarket alarm, oh then had to wait 30 minutes to have my car brought up to me place is a joke will never use again! More

Brought in my Ranger, for a rear main seal and oil pan gasket replacement, at 7:30 AM Monday morning. I had made the appointment the previous week. I expected it would be about four hour job. John told gasket replacement, at 7:30 AM Monday morning. I had made the appointment the previous week. I expected it would be about four hour job. John told me that afternoon that would have to special order the oil pan gasket and the Ranger would not be ready until Wednesday evening. I expected a call Wednesday evening, but no call. Thursday, no call. Finally, I called Friday morning, John said it would be ready Friday evening. No call Friday evening. I called Saturday morning, Katy handed me off to Dave the service manager, no answer so I left a message. Dave called me back and said it would be ready about three o'clock. He called at one o'clock and said it was ready. I paid the $1400 bill and drove away. Why did it take 5 and a half days? I had to get a rental because of the unexpected delay. Why wasn't I kept informed on the progress of my Ranger? I've had oil changes and a brake job done at Don Chalmers with no compliant. I hope they address the problem I encountered. More

Great service from Don Chalmers Ford. Ray helped us out right away after we sent an e-mail describing what we needed. He got us a great price and he was never overbearing or annoying like every other car s right away after we sent an e-mail describing what we needed. He got us a great price and he was never overbearing or annoying like every other car salesman we tried to work with was. I would definitely recommend Don Chalmers Ford and especially Ray. -Don More

I bought a BEAUTIFUL 2010 Fusion, but was treated like it was a brand new purchase. After shopping for months, no one in town was as professional or gave the same level of service as Amy and Jackie. After a was a brand new purchase. After shopping for months, no one in town was as professional or gave the same level of service as Amy and Jackie. After a few not too pleasant encounters at other dealerships, they made the whole process painless. I feel confident in my purchase and recommend them without hesitation. More

Marcus Gabaldon has been great for info,on servicing of my five vehicles,He runs a tight ship without losing commonsense,and customer importance. Takes allot of patience and thought which are Marcus's stro my five vehicles,He runs a tight ship without losing commonsense,and customer importance. Takes allot of patience and thought which are Marcus's strong points.Rewards are in Order! More

The lady who help me did a very good job on showing me the truck and getting me threw the finical part very fast , I would diffidently send here a customer as well seeing here again to buy anther truck.Th the truck and getting me threw the finical part very fast , I would diffidently send here a customer as well seeing here again to buy anther truck.The staff at Don Chalmers Ford act in a professionalism to me and my family . they don't push you into the car or truck that you are looking at . my hat off to all the staff at Don Chalmer Ford . More