Chalmers Ford

Trading in my car was very painful for me, but Gary, John, and Jackie made this as enjoyable an experience as possible. We will definitely go back to Gary when my husband is ready to trade in his vehic John, and Jackie made this as enjoyable an experience as possible. We will definitely go back to Gary when my husband is ready to trade in his vehicle. I'm a service dog trainer with Paws and Stripes. John went above and beyond by making a personal donation for for a fundraiser supporting Paws and Stripes. More

I'd like to share with you the exceptional service we received at Don Chambers Ford from their service team. Just before our long time planned drive to Minnesota the A/C went out on our 2010 Fusion wh received at Don Chambers Ford from their service team. Just before our long time planned drive to Minnesota the A/C went out on our 2010 Fusion while I was in line at the bank late Friday afternoon. The prompt next day service we received at Don Chambers Ford by Mike Zeyen and the weekend team was incredible! Not only was Mike able to immediately locate the issue with the fan housing being broken he was able to secure the part and fix the problem the same day allowing us to leave on time for our trip. Outstanding service was exemplified by Don Chambers Ford and Mike Zeyen, he fully understood our needs and met them above and beyond what we could have asked for to ensured that we were able to leave as scheduled. The service team as a whole at Don Chambers Ford and Mike Zeyen are a rare breed and our family is very grateful to them for their prompt and personal attention they gave us, our trip to Minnesota was wonderful and carefree without a worry about our Fusion's performance or our comfort. Many, many thanks to Mike Zeyen and the entire weekend team at Don Chambers! More

My experience using the Quick Lane at Don Chalmers for was excellent because my Service Tech, John, was very thorough with explaining the maintenance performed on my Ford Escape. He was very friendly and was excellent because my Service Tech, John, was very thorough with explaining the maintenance performed on my Ford Escape. He was very friendly and offered me coffee while I waited under 30 minutes for the maintenance work to be completed. I definitely recommend the Quick Lane for normal maintenance because you will have quality work done quickly and you will be well cared for by people like John. More

From the time my husband and I walked in the door to the time we left everybody was so nice to us. Jackie Sidden helped us with financing and she worked so hard to get us the best deal. John Fife was our time we left everybody was so nice to us. Jackie Sidden helped us with financing and she worked so hard to get us the best deal. John Fife was our sales person, he is very knowledgeable of all the vehicles and gives you his full attention making you feel just like family. I loved our shopping experience. Everybody was so helpful and nice to us even after the sale was done. We have received calls to make sure we are doing good with our Truck. I loved the whole experience. More

I would recommend don chalmer to any 1 this place is awsome no 1 would work with us but patrick burke he is the best car sales men in nm!!!! The ford f150 xlt they r the best!!!!!!! awsome no 1 would work with us but patrick burke he is the best car sales men in nm!!!! The ford f150 xlt they r the best!!!!!!! More

He was very friendly and helped us look at multiple cars that were in our budget. I would recommend him to anyone because he willgt you what you want. We told him that we wanted our payments under a certain that were in our budget. I would recommend him to anyone because he willgt you what you want. We told him that we wanted our payments under a certain amount and he pulled through. More

The Ford team moved heaven and earth for me to get my dream car. The experience was wonderful and nerve wracking at the same time but all worth it when I got to drive my '13 mustang home that very same dream car. The experience was wonderful and nerve wracking at the same time but all worth it when I got to drive my '13 mustang home that very same day. I will be recommending to anyone who wants a ford to go there for their purchase. More

Dave Cortese is top notch, what more can I say. Good service, punctual, finished oil change within an hour. I'm returning to get more work done on my 1999 ford ranger, which I bought new 13 years ago an service, punctual, finished oil change within an hour. I'm returning to get more work done on my 1999 ford ranger, which I bought new 13 years ago and its in great shape--good year for trucks. More

Please note this review is in regards to the service center only. We have purchased a vehicle from Don Chalmer's in the past and had a positive experience. With that said, we were incredibly disappoin center only. We have purchased a vehicle from Don Chalmer's in the past and had a positive experience. With that said, we were incredibly disappointed in our recent service experience as it relates to my elderly mother. While we were away on vacation, her car began leaking oil. Had we been home, my husband would have handled the problem. As he wasn't, she took her car to the service department at Don Chalmer's. They told her the seal was leaking, told her it would be a $600+ repair, but that it would be under warranty for a year. She went ahead with the repair. Within a week, the car was leaking oil again. As it was under warranty, she brought the car back. To our surprise, this was a "new issue" thus was not under warranty and she was quoted $1,000+. Livid, we said we'd take the car for a second opinion. Thank goodness we did. Brought the car to another automative repair shop. They diagnosed an o-ring leak and quoted $86 (not missing a zero). She went ahead with that repair and has not had any further problems. Several days later she received a follow-up customer service call from Don Chalmer's to whom she explained the situation. The individual on the phone said she'd talk to the service manager and get back, but never did. Considering the circumstances, a very shameful experience. More

Gary met us on a Sunday - walked us thru their lot - took some quality time to make us feel comfortable. We felt like we'd known Gary for years & introduced him to our Son - 8 hours latter he completed some quality time to make us feel comfortable. We felt like we'd known Gary for years & introduced him to our Son - 8 hours latter he completed the sale of a new F-350 S/D truck - the one our Sin had been searching up & down the East Coast for over 4 years - he had to come to Rio Rancho & Gary to locate! Gary was with him every step of the process. He is 25 years old and this is his first new Vehicle - Gary took him thru like he was Family. We have purchased 11 Fords in New Jersey over the years and were concerned we'd not locate another Dealership we could feel comfortable with. Don's over all operation and Gary's Salesmanship is an unbeatable combination. Safe to say - we have found a Home! Thanks Gary! Jim - Diane - Brendan More