Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chalmers Ford
Rio Rancho, NM
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 576 reviews
April 18, 2025
Trevor was excellent. All the folks were friendly and helpful at Chalmer Ford. Excellent job! All the folks were friendly and helpful at Chalmer Ford. Excellent job! More
by wmbreiding
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, JC Lucero, Mark Appel, Richard Gatti, Lance Navarro, Mike Deforest, Ed Elvy, Brandon Jiron
April 17, 2025
Everyone is friendly, and easy to work with. They also have great prices, and ready to help in any way. They also have great prices, and ready to help in any way. More
by jason.aguilar_82
Employees Worked With
Darrel Cubillos, Alan Camp, Isaac Castillo, JC Lucero, Mark Appel, Richard Gatti, Lance Navarro, Mike Deforest, Ed Elvy, Brandon Jiron
April 16, 2025
I’ve been using Chalmers Ford the last 19 years. Always great customer service and outstanding service. I wish the leadership would not turn over so much. This would all them to see who their loyal Always great customer service and outstanding service. I wish the leadership would not turn over so much. This would all them to see who their loyal customers are and maybe start making some better deals with them on purchases. I keep going back mainly because the service advisors really treat you well and get your vehicle in and out ASAP. I would definitely recommend this business. More
by Newmexico2010
Employees Worked With
Diego Sanchez - 5 Stars
April 14, 2025
I have used Chalmer’s Quicklane four times since moving to Rio Rancho. Brakes, drive train service, and oil changes. Customer service with Lance is first class. He has made sure that I am up to date on all to Rio Rancho. Brakes, drive train service, and oil changes. Customer service with Lance is first class. He has made sure that I am up to date on all my maintenance requirements. Uber service is offered to simplify matters. More
by billhoward.esq
Employees Worked With
Lance Navarro
April 14, 2025
I went in January to get my shaking car looked at. My original advisor, Trevor, was out on parental leave. Congratulations. I had a different advisor, Mel?, help me with my car. He calls me, says that My original advisor, Trevor, was out on parental leave. Congratulations. I had a different advisor, Mel?, help me with my car. He calls me, says that my rotors need to be turned. I approve the repair. 2 months later, the same issue is back. I take the car back thinking that Ford does a 90 day warranty on their work. I'm told that my rotors NOW need to be replaced. I researched the resurfacing of the rotors and they should be within a certain tolerance to be remounted on my vehicle. That should have been cleared before putting them back on my car. I ask if I will only pay for the rotors and NOT the labor (which I was happy to do since it had only been Since January). I'm told, no, I will ONLY get a $95 discount on a $500 repair. I have not had such a bad experience at Ford before. I thought they stood behind their work. I'll go to another Ford house for future repairs/purchases. More
by HaiRazor
Employees Worked With
Melvin Rosas
