Champaign Chrysler Dodge Jeep Ram

Excellent and helpful Outstanding service. Scott was extremely helpful with my experience with buying a new truck. And if I ever decide to trade in or buy new again, I will Outstanding service. Scott was extremely helpful with my experience with buying a new truck. And if I ever decide to trade in or buy new again, I will be going back to Scott! More

Lemons into lemonade Ordered the Ram Promaster 1500 commercial van on May 2, 2016. Expected it to arrive late Aug/early Sept. As the date neared/past we weren't able to ge Ordered the Ram Promaster 1500 commercial van on May 2, 2016. Expected it to arrive late Aug/early Sept. As the date neared/past we weren't able to get any updates from our salesman at that time. We had to push to get any updates regarding where our van was at in production/when it would arrive. After being transferred to Greg Frey, we felt reassured that he was going to follow-up and provide us answers. He updated us regularly, and though the info he was given wasn't always accurate, he always communicated what he found out. We learned that with the van being a commercial vehicle, the systems between Ram and the dealership to get updates was not cohesive, codes were different, updates on the system weren't timely and being able to find someone that had access/understood the codes was difficult. When the van finally arrived Nov. 9th, Greg was very patient and helpful when some issues arose with finding compatible equipment necessary to convert this into a wheelchair accessible van. These issues arose from our initial salesman giving us inaccurate info about features in the van which were critical for the conversion. He drove the van over to the local wheelchair conversion company before he typically started work so we all could meet and determine if there was a solution. When we figured things out, and finally were able to purchase the van, they were helpful insuring that we received the best finance rate. Greg chatted with us until Isaac was available to do the paperwork. Isaac was very patient going over all the paperwork, answering all of our questions and being unbiased as we weighed our options with service packages... Greg even picked me up the next day to make it easier to get the van. Since we purchased the van, Greg has been just as helpful with following up with our questions, etc. As I look back on this entire experience it ended on a positive note, fostered by Greg's empathy with our situation and desire to cultivate a long term relationship with each of his clients. More

Great experience! I purchased a 2015 Town and Country from Kenny at Champaign dodge jeep and ram. It was one of the best car buying experience I've had in recent years. I purchased a 2015 Town and Country from Kenny at Champaign dodge jeep and ram. It was one of the best car buying experience I've had in recent years. Kenny was very knowledgeable and patience. I highly recommend this dealership, ask for Kenny! More

Best Customer Service I've experienced. Greg was extremely attentive and actually listened and understood my wants and needs. He wasn't pushy like a normal car salesmen, and that goes a long Greg was extremely attentive and actually listened and understood my wants and needs. He wasn't pushy like a normal car salesmen, and that goes a long way in my book. Will definitely be recommending Greg from here on out. More

Easy replacement of my beloved totalled minivan. Our minivan was totalled and instantly we had many decisions and hoops to jump through. David Nelson made the situation so much easier. He talked with Our minivan was totalled and instantly we had many decisions and hoops to jump through. David Nelson made the situation so much easier. He talked with us, asking all the right questions, to discover what we wanted and needed in a minivan replacement. Within a couple of days he had located the perfect match! We were in our two plus hour trip to do a test drive and paper work! What began as a very frustrating situation was made simple and positive by the staff at Champaign Chrysler. More

Great experience Greg was easy to work with and got us in our Jeep quickly. He had our interests in mind when making the sale. Would definitely work with him again. Greg was easy to work with and got us in our Jeep quickly. He had our interests in mind when making the sale. Would definitely work with him again. More

Comfortable, convenient, and caring! A few weeks prior to visiting Champaign Chrysler, my Toyota Rav4 was rear ended and ended up getting totaled. As a young adult, losing your first car A few weeks prior to visiting Champaign Chrysler, my Toyota Rav4 was rear ended and ended up getting totaled. As a young adult, losing your first car and having to navigate the search and buying process, things can get pretty stressful pretty quickly. Cassidy Baker immediately welcomed me, but never once pressured me or made me feel uncomfortable. She guided me and gave me enough information so that I could make a smart decision, but could make it on my own, without any pressure. After a long and tiring day of searching, I was so pleased with my experience at Champaign Chrysler Dodge Jeep Ram! Thanks Cassidy and David! More

Awesome Greg was an absolute pleasure to work with, never felt pressured and always felt like he wanted the best for us. Great personality, very down to earth Greg was an absolute pleasure to work with, never felt pressured and always felt like he wanted the best for us. Great personality, very down to earth!! More

Awesome experience The staff was very kind and easy to deal with! I love my new car and the price could not be beat! Overall it was the best car buying experience I ha The staff was very kind and easy to deal with! I love my new car and the price could not be beat! Overall it was the best car buying experience I have ever had! More

Quick Easy - 2nd Purchase in 12 Months Scott and the crew did exactly what they said they would do, when they said they would do it. This was our second vehicle in 12 months from them. If Scott and the crew did exactly what they said they would do, when they said they would do it. This was our second vehicle in 12 months from them. If all is good, there will be a 3rd next year. We have been looking for a dealership that understands our purchasing habits/needs and it looks like Scott has us figured out. More