Champaign Ford City - Service Center

They provided wonderful service in a very timely manner. I would recommend them for service. I would recommend them for service. More

I was disappointed this time on my visit. It seems I was forgotten about because of the amount of time it took. I had to go to the desk to check on the status. I arrive at my appointment time It seems I was forgotten about because of the amount of time it took. I had to go to the desk to check on the status. I arrive at my appointment time of 11:30 AM, it was around 1:45 when I left. They have a history of completing my oil change within 45 minutes of my arrival. More

Excellent service, flexible and knowledgeable staff! I had an emergency and didn’t have an appointment, the staff was friendly and helpful, solution-oriented! I had an emergency and didn’t have an appointment, the staff was friendly and helpful, solution-oriented! More

I had a “the works” service on my 2019 F350 pick-up truck. Fluids were suppose to be topped off, tires rotated and oil changed. I got almost home after my appointment and the light came on that my tire truck. Fluids were suppose to be topped off, tires rotated and oil changed. I got almost home after my appointment and the light came on that my tire pressure was low on both rear tires were below suggested pressure and front tires were over inflated and window washer fluid was low. I returned to the service center and all issues were corrected. The was not the first time it has happened at this dealership. More

Great service and had a fast turnaround. Also got a car wash. I highly recommend them for all your service needs. Also got a car wash. I highly recommend them for all your service needs. More

First time using their service and had a great experience. They addressed all my concerns, and in a timely manner. experience. They addressed all my concerns, and in a timely manner. More

Please review the invoice for my visit and see what's wrong with it. Thank you! wrong with it. Thank you! More

They have great service work fast and dependable. Everyone is friendly and helpful! We would definitely recommend them! Everyone is friendly and helpful! We would definitely recommend them! More

Service staff were very courteous and respectful of my time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was time on my visit for an oil change. The service person checked the engine air filter and checked with me if I would like it replaced because it was very dirty. I appreciated his checking with me prior to making the change. After my MKX service was complete, he went through the services performed and reported everything seemed in good condition More

We had major repairs on our 2017 Ford Escape. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. Bradley kept us updated on the progress and so far are pleased with the outcome. Also, a “Thank You” to Ford for helping with the repair cost. More