Can't say enough about the excellent service at Ford City. Even though I bought my car 5 years ago at an out-of-town dealer, with flashy TV ads, I've taken it to Ford City for service, as there is no sense in driving 20 minutes one way, wasting time and gasoline. And they've been great. I needed new brakes after owning the car less than a year, Ford City did a great job on that, and on every other occasion I brought the car in for service. In fact, I should have gone to them when I needed a new car, because the "great deal" I got was not great at all and I would have done just as well, if not better, at Ford City.
Everyone, from the employee that checks the car in to the cashier, is courteous, helpful and knowledgeable.