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Champaign Ford City - Service Center

Champaign, IL

4.6
367 Reviews

367 Reviews of Champaign Ford City - Service Center

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December 11, 2012

called with a problem in short notice-service worked me in & was out quicker then i thought would get out .Wish I would have bought my Ford truck there !!! More

by carl.rice.9404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
November 23, 2012

I typically walk away with a positive experience. This particular visit, I discovered some grease on the door jam and roof interior after my oil change and tire rotation. I phoned my service rep and he's More

by pogle63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Beckler
November 12, 2012

I brought my car in for an oil change and nitrofill check. Service was prompt, and the car wash and buff was a nice extra touch. My car is clean and shiny, and all set for oil and such until February More

by PamLandman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Don, Mark, and Jeff
November 12, 2012

Excellent service and friendliness of advidors. Quality of service is excellent. The price is comparable to other shops in our area and live the three for three at Ford City. More

by Lauren2007
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Don,Jeff and Mark
November 11, 2012

Price, friendliness and customer service were excellent. However, the quality of work needs to be looked at. I found the steering wheel dirty and I found oil on the mat and carpet in the front passenger sea More

by iscurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
October 22, 2012

EXCELLENT SERVICE!! I have always been a Ford fan. I strongly recommend Ford to all my friends. The sales and service people are by far the best people I have ever had the pleasure of working with. More

by cindylewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Odem
October 16, 2012

I have a 2002 Thunderbird which I purchased from Ford City and have had all my service done through them. I can truly say that I have been completely satisfied with the quality and the willingness to hel More

by mgharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Scroggins
September 27, 2012

Good service. Ready when promised. The waiting room could use a little updating. Everyone was friendly from check-in to check-out at the cashier. More

by AGRUSBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEFF VAN BUSKIRK
August 18, 2012

Oil change = excellent. Washing of Lincoln was done excellent. Manager said it would be vacuumed out as well. (I did not ask for it but was enthused that it would be done. It was not and I did not no More

by William Clevenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OneOfThe ServiceManagers
August 11, 2012

I have been well treated each time I visit Worden Ford. I have never been a Ford person, but this dealership has helped me change my way of thinking. When my husband decides to trade we will check Ford out. More

by mburaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
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