Champion Buick GMC of Brighton
Brighton, MI
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Customer first Jeff Armstrong and Brad Fit were very helpful to establish a renewed relationship with this dealership. I appreciated their knowledge and personal ser Jeff Armstrong and Brad Fit were very helpful to establish a renewed relationship with this dealership. I appreciated their knowledge and personal service to create a feeling of ownership and great customer involvement. Thank you. More
Car Purchase From my initial email inquiry to the final car purchase, the staff at Champion Buick made the process smooth and easy. My husband and I are busy with From my initial email inquiry to the final car purchase, the staff at Champion Buick made the process smooth and easy. My husband and I are busy with jobs and three children and as a teacher, it is difficult for me to talk on the phone during the day. I wanted a streamlined simple car buying experience and that is what I got. Even our meeting with the finance person to sign papers at the end of the visit was pleasant and quick. I have children about ready to drive and I have always told them that the car buying experience is difficult and not any fun for most people. This time was very different. More
As excellent as usual! Thanks As usual! New lease - been working with you for years. Thanks for the follow up and opportunity to respond. Well continue to work this your service As usual! New lease - been working with you for years. Thanks for the follow up and opportunity to respond. Well continue to work this your service team More
New car Lease We had easy and wonderful experience leasing the our second vehicle. Ashley was very helpful in getting us through the process and making it very e We had easy and wonderful experience leasing the our second vehicle. Ashley was very helpful in getting us through the process and making it very easy to lease the vehicle. We look forward to doing more business with Champion in the future. More
Great experience Our salesman Daniel was very friendly from the beginning & quickly learned he was very knowledgeable & helpful. I especially liked how he narrowed in Our salesman Daniel was very friendly from the beginning & quickly learned he was very knowledgeable & helpful. I especially liked how he narrowed in on the vehicle we would eventually buy. We went in not knowing what we were interested in. The first car her brought around was the one!! Thank you Daniel, we will return requesting you! More
Amazing staff - will refer people and return myself! I initially came in looking to purchase a 2017 Dodge Ram. After describing what I had envisioned with Danny Gehl and Brad Fite, they presented severa I initially came in looking to purchase a 2017 Dodge Ram. After describing what I had envisioned with Danny Gehl and Brad Fite, they presented several options based on my wants/needs/finances. I ended up switching from looking at used vehicles to a new one and loved the fact that I stayed with the same salesman the whole time rather than being sent to someone else I hadn't already established a rapport with. By the time I left, I was in a 2019 GMC Sierra, happier than I could have imagined. Both Danny and Brad were very knowledgeable, professional, and easy to work with throughout the process. I got a great deal on my truck and loved that I was presented with several options and not pressured into making my decision. I will most definitely return to work with them when it's time for another vehicle and will definitely recommend the dealership and those two specifically to friends and family. More
High pressure horrible people All this place cares about is selling you an overpriced car that you can never get out from under, They don’t care how they destroy a family just make All this place cares about is selling you an overpriced car that you can never get out from under, They don’t care how they destroy a family just make that sale, I will forever complaint and tell everybody I know to never buy from this uncaring money hungry company More
Recommend Recommend! Excellent service! No high pressure sales! Easy to work with! I love my Terrain! I am impressed with the top notch customer service! Way to Recommend! Excellent service! No high pressure sales! Easy to work with! I love my Terrain! I am impressed with the top notch customer service! Way to go! More
Everything was great purchasing a new car. Our calls and visit to this dealership was a great experience. We really enjoyed working with Cameron Kennedy. He was very easy to work with. Our calls and visit to this dealership was a great experience. We really enjoyed working with Cameron Kennedy. He was very easy to work with. More
Worst Customer Service Experience Without exaggerating, this is the worst customer service I have ever received from anywhere. Bought a car off the used lot here after being steered aw Without exaggerating, this is the worst customer service I have ever received from anywhere. Bought a car off the used lot here after being steered away from the original vehicle I was looking at and hounded to buy the next day. I chose a Buick verano after looking at different cars at different dealerships all week. This would be the first car I've purchased from a dealership. Car has had issues since day one. Loud pop coming from read and scraping sound upon takeoff. Over the course of a month the dealership never returned any of my calls, always had to call in, scheduled service, car sat in service for two + weeks before xmas. Didn't have a car to shop for gifts and was paying for it to sit and have nothing done with it. I had to physically go in to get an update, no answer after many voicemails and calls left. (I work full time and can only go here on Thursdays). General manager or manager of that lot told me no one could figure out what the issue was, confirmed a mechanic never looked at it and didn't care enough because the service department isn't making any money in it. Got vehicle to act up in front of salesman within 15 minutes of being there. Requested to trade in car and they told me I could look at options online since nothing comparable was on lot. Was told I'd get a call to follow up on getting cars in to look at and schedule a time. Never got a call. Wanted me to come in on Christmas eve (I was catching up on shopping since not having vehicle). Honestly done dealing with these cretins who don't give a xxxx about inconveniencing and wasting their customers time and money. Now spending more money at a mechanic to properly diagnose the issue. My friends, family, coworkers ask me every week if there's an update about my vehicle and I tell them still having issues...Since day one. Championship GMC has lost my business as well as from those who know about how I've been treated here. Deplorable at best. I'll make sure to steer people away from here when looking for a used vehicle More
