Champion Buick GMC of Brighton
Brighton, MI
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Do not buy from here! I bought a vehicle, 2015 Equinox, from here, for my son and literally on the way home from the dealership, a “service tire system” light came on. I i I bought a vehicle, 2015 Equinox, from here, for my son and literally on the way home from the dealership, a “service tire system” light came on. I immediately called and sent an email to our sales representative, Colin, only to be told to check the tire pressure. We did of course, all pressures were fine, but the light was still on. I simply wanted them to check why the light came on, to make sure it was nothing serious, out of concern for safety, but was told a diagnostic test would be $100. I was also told the sensor light that came on was not a “safety concern,” and did not affect the “ drivability of the vehicle” so the was nothing they could do, and the purchase was “as is.” It is absurd to me that they could not look into the reason why the light came on, 5 minutes after leaving the dealership. If a sensor needs to be replaced, I would have been more than happy to pay for it, given it was an older and used vehicle. The mere fact they would not even look into it, without charging $100, is inexcusable. It seems once you make your purchase, they are done with you and that vehicle. Horrible customer service. Will not be returning nor recommending to anyone! More
We bought a 2014 jeep cherokee less then a month afterwards I take it in for a once over just to see if theres any issues . The jeep is a complete lemon. Which we trusted the car dealership to at le afterwards I take it in for a once over just to see if theres any issues . The jeep is a complete lemon. Which we trusted the car dealership to at least not sell us a complete lemon boy were we wrong . Needs a new - Drive shaft - struts - shocks - sway bar links - valve cover gaskets - oil filter housing When i called and spoke to the dealerahip they said they cant help and qarrenty only covers the drive shaft More
Brought my car in for a 30 minute recall repair and I finally had to find someone after 1 and 1/2 hours to see what the delay was. Worst service ever. Would never return nor recommend to anyone to go t finally had to find someone after 1 and 1/2 hours to see what the delay was. Worst service ever. Would never return nor recommend to anyone to go there for service. More
Super GREAT salesmen all around !! Jeff, Tom and Brad are guy's you can trust to help you make the right decision obtaining a vehicle during these challenging times. I will continue to be a customer and use guy's you can trust to help you make the right decision obtaining a vehicle during these challenging times. I will continue to be a customer and use Champion Buick GMC in Brighton for all my needs !! Thank you guy's and Hat's Off to you all !! More
I normally buy/lease Chevy. Helen DeLine is my sales rep and she has always been great! Since there were no Chevy vehicles available that I wanted, Helen worked with David Dehmel to find me a Buick. I was and she has always been great! Since there were no Chevy vehicles available that I wanted, Helen worked with David Dehmel to find me a Buick. I was able to get a vehicle quickly and everyone was helpful. Good Experience. More
Jeff and Mike were extremely helpful. I would highly recommend both of them. I’ve purchased several cars from both of them in the past. recommend both of them. I’ve purchased several cars from both of them in the past. More
Simply the best dealership to work with! John and David know how to take care of a customer from beginning to end. I will only shop there! know how to take care of a customer from beginning to end. I will only shop there! More
Tom my sales rep was very friendly and hopeful getting me out in s timely manner. Everyone we came across on that dat did an excellent job. out in s timely manner. Everyone we came across on that dat did an excellent job. More

