Champion Buick GMC of Brighton

Great Service! I was having error messages with my engine, and Drew told me to bring it right in. They also completed some maintenance work at the same time. Was g I was having error messages with my engine, and Drew told me to bring it right in. They also completed some maintenance work at the same time. Was good to know I could get it fixed immediately! More

Found some serious defects Went in for an oil change and they found numerous other problems I was not aware of. Drew pointed out the consequences of not fixing the problems Went in for an oil change and they found numerous other problems I was not aware of. Drew pointed out the consequences of not fixing the problems More

Its was good I took my Acadia in for service and the service was good, and the staff was friendly. They checked my fluids and said they did there inspection on my I took my Acadia in for service and the service was good, and the staff was friendly. They checked my fluids and said they did there inspection on my car. Then a few days later my brake light came on and I checked my fluid and it was low. If my husband wasn't around I probably would have been in an accident because of no brakes. Next time you say your going to check something, do it. I will give them another chance. More

Confidence in service quality. First of all, I have a 2008 Saturn VUE. When the Saturn Division was discontinued, and we moved frpm California to Michigan, I contacted Saturn for a First of all, I have a 2008 Saturn VUE. When the Saturn Division was discontinued, and we moved frpm California to Michigan, I contacted Saturn for a list of dealerships affording Saturn service. The closest they listed was about 25 miles away. Being that Champion is 5 minutes from our house, I contacted them in 2013 to see if they would be able to service our VUE. No problem, they said, bring it in. Since then, I have had nothing but positive experiences with Champion's service department, including my visit there today. I arrived for the 9AM appointment for a regular service, taken care of by the service advisor, Kevin Stein. The only additional issue was a tire pressure sensor that was not responding. Kevin devoted his utmost attention to make sure that all of my needs were met. In addition, Kevin made additional maintenance recommendations, which I knew were appropriate, given the vehicle's mileage, and the impending winter. Kevin was meticulous in his review of the proposed service, and the projected cost. After being given a ride home via the dealership's courtesy shuttle, I later received a phone call from Kevin to update me on the progress, and for an OK on the additional cost for the tire sensor. Kevin called me mid-afternoon to advise the work was complete. The shuttle promptly picked me up at home. I met with Kevin again, and he thoroughly reviewed the work completed, and the cost for each procedure. (Which I might add, was significantly less than the original estimate.) Once again, Champion's Service Dept. gave me a completely positive experience, much of this due to Kevin's professional attitude. On top of that, he's a really friendly guy. I'll be back. Randy Ballin More

Recall work does not get completed This is my 2nd experience in a row bringing my truck in for service and to have the multiple recalls addressed The dealership does not tell you that This is my 2nd experience in a row bringing my truck in for service and to have the multiple recalls addressed The dealership does not tell you that they did not do the recall, it is not till I get another notice from GM that it was not completed? This really upsets me as I have only limited time to keep bringing my vehicle back for service and no loaner provided This is my first GM product in years and I have never seen so many recalls maybe it's time I went back to Mazda or Honda More

Great service Kevin helped us with get an oil change on one vehicle and a warranty repair on another in the same day. He was friendly and helpful and very respectf Kevin helped us with get an oil change on one vehicle and a warranty repair on another in the same day. He was friendly and helpful and very respectful of our time. Definitely recommend. More

Fast and friendly Kevin was very pleasant to deal with. He went above and beyond to make sure my vehicle was safe. He fixed everything he said. I was given a loaner f Kevin was very pleasant to deal with. He went above and beyond to make sure my vehicle was safe. He fixed everything he said. I was given a loaner for the time of repairs. More

GMC 2016 truck Great and friendly service. I didn't wait as long as I thought I might need to being that I took my truck in not only for an oil change but also for Great and friendly service. I didn't wait as long as I thought I might need to being that I took my truck in not only for an oil change but also for the recall on it. More

Oil Change/Tire Rotatio Serice work performed in a timely manner and seems to be done as expected. I do think that someone should have reviewed the details of the inspecti Serice work performed in a timely manner and seems to be done as expected. I do think that someone should have reviewed the details of the inspection report with me when I cashed out to insure my understanding and answer a variety of questions the report left unclear or incomplete! More

Service Visit I visited Champion on 11/21/16 for a routine maintenance visit. I own a 2016 GMC Terrain and it was approaching 22,500 miles. Kevin was my advisor and I visited Champion on 11/21/16 for a routine maintenance visit. I own a 2016 GMC Terrain and it was approaching 22,500 miles. Kevin was my advisor and he offered prompt and professional service from the beginning to the end. He was very knowledgeable and made the process hassle-free from the initial scheduling to checking out. I couldn't believe how efficient the services department was. I am use to waiting hours for my car to be ready at other places. The complementary car wash at the end was a bonus! I will certainly be coming back to Champion in the near future. It is definitely worth the commute all the way from Ann Arbor. More