Champion Buick GMC of Brighton

Excellent service Great service integrity and honesty made for a pleasant visit at Brighton Buick bought a used pick up Had a great time with Michael Smalley as he help Great service integrity and honesty made for a pleasant visit at Brighton Buick bought a used pick up Had a great time with Michael Smalley as he helped me locate the exact vehicle I was looking for! Would recommend them to any one! More

Genuine and professional This dealership helped me greatly! I did not expect to find a car I loved so fast and still in my price range. Mike Smalley, the sales representativ This dealership helped me greatly! I did not expect to find a car I loved so fast and still in my price range. Mike Smalley, the sales representative took action quick and accurate. He also made a great customer connection with me. The dealership was very flexible and helped me. I definitly recommend choosing this delearship!!! More

excellence It was a Very clean, pleasant inviroment, They have awesome customer service that listen to what you say. I will differently recommend to others. ap It was a Very clean, pleasant inviroment, They have awesome customer service that listen to what you say. I will differently recommend to others. appreciated the follow up call! Terri More

Fantastic Customer Service in Service I took my LaCrosse and G6 in to handle some warranties, as well as get 27 point inspections, oil changes and tire rotations. The work was done pretty I took my LaCrosse and G6 in to handle some warranties, as well as get 27 point inspections, oil changes and tire rotations. The work was done pretty quickly, but when I realized the inspection wasn't done on my G6, my service rep, Brandon was extremely apologetic and to ensure we didn't have to wait any longer for service we should've already had, he allowed us to take a nice rental car home so that they could complete the inspection. He was extremely helpful with any questions I had and went above and beyond in every area. I have been working with this dealership since 2006 and I've always had a fantastic experience with them. I highly recommend them and especially Brandon. More

!st Class Work at the Body shop I am writing this review to let everyone know that the Body Shop at the Champion dealership in Brighton produces excellent work. I am very particular I am writing this review to let everyone know that the Body Shop at the Champion dealership in Brighton produces excellent work. I am very particular with my vehicle and wanted it to be perfect. Dennis Marshall the Body Shop Manager was extremely helpful and was very professional walking me through the process. He went above and beyond to ensure that my 2014 Grand Cherokee Overland was "showroom quality" and worked with my insurance company to make sure it was going to be. The paint technician is a true craftsman, the work he produced was flawless and I could tell that he must take great pride in his trade. I would highly recommend them for body work on any make of vehicle. More

About as painless as it gets! I needed to help my 83 years young mom learn all the ins and outs of leasing a car (my first time, too) and was not looking forward to it. But, as luc I needed to help my 83 years young mom learn all the ins and outs of leasing a car (my first time, too) and was not looking forward to it. But, as luck goes, we walked into the dealership late one afternoon just to "see how it goes" and Mike was our first contact. By lunch the next day my mom was no longer driving the worrisome minivan, but had a new Encore, a very fair trade-in price, her auto insurance completely transferred to the new car, a detailed lesson in how to operate the car, and repeated urging to stop in any time with any question. In fact, while we were completing paperwork, an older guy popped in and Mike immediately excused himself, learned why his customer had stopped in, then went to the man's car to SHOW him what the guy was trying to remember or figure out on his new car. It took a couple of minutes and off went a happy guy. That, I thought, was a very good sign. I cannot imagine how the experience could have gone better outside of driving away with a free car! Nick was very good at explaining, but not over-explaining, the leasing specifics, too. Overall-very impresses with the whole sha-bang! More

Exceeded my expectations - easiest car buying experience! In January I did an internet query with the dealership for a new GMC Sierra Denali. Got a call back instantly from Ashely Elliot. Meet her that day fo In January I did an internet query with the dealership for a new GMC Sierra Denali. Got a call back instantly from Ashely Elliot. Meet her that day for a test drive and just to talk to someone about my needs. I was expecting a hard sales pitch, especially since it was a very cold snowy day and I was the only customer in the showroom. What I got was Ashley who knew I was still in the debating phase about which vehicle to purchase. I also told her I would not be buying any vehicle until March. Well in March I came back and they had the Black Denali I wanted. Mike who did not make any commission on the sale was also there to chat with me when Ashley was out getting the truck and talking with the sales manager. Nick the finance manager was also very nice. Two weeks after I purchased my truck I noticed a rattling sound and brought it into the service department. Glenn took a ride with me right there and then so we could figure out if there was anything wrong before scheduling an appointment. He diagnosed my garage door opener on the visor was vibrating against the vanity mirror. More