Champion Buick GMC of Brighton
Brighton, MI
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You won't find a sweeter, more pleasant car sales associate in the area. A great place to find a car and even better woman to help you find the right one and the best deal :) Thank you! associate in the area. A great place to find a car and even better woman to help you find the right one and the best deal :) Thank you! More
I want to start of by saying that I Love my new truck and would not want anything else, however, were was misunderstanding that happen. During the process of completing the paperwork I informed the dealershi would not want anything else, however, were was misunderstanding that happen. During the process of completing the paperwork I informed the dealership that I wanted to have my payment pulled out of my account biweekly. However, they set up my payment to come out on the week I am not paid on and therefore my first payment caused some major issue for me. I was able to get things taken care of but I was still out of $35.00 for overdraft fees, the bank kept telling me that since I signed the paperwork I agreed to this but in fact I did not. This was something that we has not discussed and they assumed on the dates. So the next thing that I did not like was that I was told in the beginning that my truck was coming "AS IS", this was told to me as I was going over all the final paperwork and they had my money already. After the three days of having the truck the engine light came on, I took it in and they informed me that it is a shortage and it will stay on. Well for a person like me that drives a lot that is not good and so I have to take the truck in once every two months to make sure that nothing is wrong with it. It was funny because when I informed my sale person of this information he said "Oh just take it in and may not be anything major." Well I guess you can say that. Well, I guess all of this is my fault because if I would have had everything the first time I visit, I would have had a newer car and all my paperwork would have been done right. I guess you would say this is Karma More
My wife and I took advantage of the March 18-23, 2013 My wife and I took advantage of the March 18-23, 2013 bank-ordered sale of 400 pre-owned vehicles. We received an adverisement in the mail for the My wife and I took advantage of the March 18-23, 2013 bank-ordered sale of 400 pre-owned vehicles. We received an adverisement in the mail for the event and were specifically interested in the guaranteed trade-in of $3500 for our 2000 Explorer. Ashley Elliot and Luke Smith emailed me almost immediately after I sent in my online credit application; Luke called me and set up an appointment the same afternoon. On arrival at Champion I was cheerfully greeted by a young man standing outside (during a snow squall, unfortunately). He directed me to Luke's and Ashley's desks. Luke was busy, so Ashley took charge immediately and interviewed me about what type of vehicle I was interested in. Friendly and professionally dressed, Ashley is a knowledgeable, enthusiastic young woman who will do well in any endeavor she pursues. Her coordination with the inventory managers resulted in purchasing the first vehicle I test drove. Unfortunately, some bank computer delays occured outside of Champion's control. During my wait, the Champion staff periodically checked to see if I needed anything. We decided to continue the effort the next day. Luke called me the next day with an offer of a lower interest rate by adding my wife to the loan. We returned the next day, and the process was relatively brief. Ryan Hylko and his assistant (whose name I cannot recall) constructed a much lower rate than I was offered individually, and we completed the sale. My experience at Champion was a pleasant surprise. We purchased a 2011 Malibu with 30K miles in great shape. We got much more for our money than we expected, and this was directly due to the efforts of Ashley, Luke, Ryan, Robert, and the pre-owned staff at Champion. I recommend their business to anyone looking for a used vehicle. More
Everybody there from step one was nothing but super friendly. David Hater was my salesman. Even though he has only been a few months David was very professional and knew how to handle himself. I'm so g friendly. David Hater was my salesman. Even though he has only been a few months David was very professional and knew how to handle himself. I'm so glad I decided to go here. The entire staff deserves 5a stars. More
Luke went above and beyond to make this deal work. We might have spent a few hours more at the dealership than we wanted, but in the end Luke made it worth it. He even showed us a preview of Redneck Isla might have spent a few hours more at the dealership than we wanted, but in the end Luke made it worth it. He even showed us a preview of Redneck Island (because I love Stone Cold Steve Austin) More
Great Experience!!!! got a great deal!!!!! didn't have to spend a lot of time at the dealership i was in and out Sanford made things quite easy and hassle free Ryan was nice and straight forward with all th spend a lot of time at the dealership i was in and out Sanford made things quite easy and hassle free Ryan was nice and straight forward with all the paperwork which was ready to go when i came for delivery of a clean 2013 Buick Verano full of gas and warmed up probably my best experience car buying and this is about my 31st vehicle. More
Both Kevin Sheridan and Glenn Heimbach were very professional and NICE! Nice counts nowadays in this crazy world. I recommended my daughter go there since I know Kevin. She thought they were both ve professional and NICE! Nice counts nowadays in this crazy world. I recommended my daughter go there since I know Kevin. She thought they were both very nice as well and feel they got a great deal. We would definately send others there also. More
When I came to look for a car at this dealership, I was expecting to get a used car. It turned out much better than I expected. I was able to get a new vehichle! I am very statisfied with my new car and wo expecting to get a used car. It turned out much better than I expected. I was able to get a new vehichle! I am very statisfied with my new car and would be happy to recommend the employees who assisted me with my purchase. Sanford and Ryan are definitely an asset to this dealership, and their ultimate goal is to satisfy the customer and for them to leave with a :) like I did! More
Sales person was attentive, answered the questions I asked and provided the information I asked for. He was honest and straight forward and did not try to substitute or promote anything other than what asked and provided the information I asked for. He was honest and straight forward and did not try to substitute or promote anything other than what I was looking for. All the other sales people were friendly and quick to offer assistance while I was in the dealership waiting for my sales person More
Mike and Robert (in Finacne) were awosome to work with. I had a problem with the car the first night and they fixed the problems and gave me a rental car with no hastle at all. I had a problem with the car the first night and they fixed the problems and gave me a rental car with no hastle at all. More
