Champion Chevrolet Buick GMC Kingsport

This is my first visit to the dealership since it was Courtesy. The staff seems more interested in my vehicle problems but the service writers probably need more training. When they called with my truck’ Courtesy. The staff seems more interested in my vehicle problems but the service writers probably need more training. When they called with my truck’s diagnosis they were clear but I needed time to review the quote and asked them to text or email them to me. Instead when I arrived to pick up my truck they had showed the service as denied and closed the order. I had to wait for them to get the order reopened and then had to wait while they attempted to figure how to use my points from my GM Rewards for payment. I have a bad back and bad knees and although everyone was being extremely nice, I was forced to stand through this whole process, and will have to do the same when I take my truck back for installation of the part they ordered. They need to at least provide stools for their customers. Only time will tell whether the part they ordered will fix my problem. I had to take my car back to Courtesy 3 times and they reduced my gas mileage by about 5mpg. So I hope this part fixes my truck with great results. More

Our salesman Mike was great. We came back to Mike for repeat business because of his professionalism and no nonsense approach. Quick and easy makes the buying process lot less st We came back to Mike for repeat business because of his professionalism and no nonsense approach. Quick and easy makes the buying process lot less stressful. More

Easy to deal with. Smooth transition. Decent selection of trucks. I’d would recommend Champion Chevrolet to anyone who is purchasing a vehicle. Smooth transition. Decent selection of trucks. I’d would recommend Champion Chevrolet to anyone who is purchasing a vehicle. More

Very happy with this dealership. They had exactly what we wanted and everyone there was extremely professional and very nice to work with. They had exactly what we wanted and everyone there was extremely professional and very nice to work with. More

Dealership I went to champion, stood behind the issues that I had when I first got my truck and the service manager was phenomenal. Five stars to him and his courteous staff. Thank you. that I had when I first got my truck and the service manager was phenomenal. Five stars to him and his courteous staff. Thank you. More

Wayne, manager of the body shop was outstanding and professional. My car turned out great! professional. My car turned out great! More

Friendly, quick and efficient. Got straight in at my appointment time, no waiting at all Got straight in at my appointment time, no waiting at all More

Great job, knowledgeable staff. Took me on time, car was ready even before their estimate. Recommend. Took me on time, car was ready even before their estimate. Recommend. More

Quickest and easiest deal I've ever done, Mike was a terrific guy to work with, super knowledgeable and patient terrific guy to work with, super knowledgeable and patient More

Excellent service Outstanding staff Attention to detail Treatment for old and new the same Very clean waiting room detail Treatment for old and new the same Very clean waiting room More