Champion Chevrolet GMC - LaGrange

Jay is knowledgeable and very pleasant. He explains clearly what to expect with the service process. He keeps you informed by text or phone call as to the process and what to expect going He explains clearly what to expect with the service process. He keeps you informed by text or phone call as to the process and what to expect going forward. it is important to me that he explains the reason for the time it takes and the basis of the cost incurred in making the repairs. More

Great dealership. I get great service and great deals. Jay in service is awesome and doing his job. I get great service and great deals. Jay in service is awesome and doing his job. More

Very nice people to do business with made it hasslefree it got me in and out in no time it got me in and out in no time More

Friendly service. Much nicer and easier to work with than other Louisville Chevy dealerships. I'd definitely use them again. Much nicer and easier to work with than other Louisville Chevy dealerships. I'd definitely use them again. More

Very good service. I received a call when work was finished. I used rGMreward points for payment and check outwent very well. I received a call when work was finished. I used rGMreward points for payment and check outwent very well. More

I have brought my truck to Champion for service for years. Most of the time they have been able to do the service I need. Occasionally, their service department was unable to resolve the issue and I ha years. Most of the time they have been able to do the service I need. Occasionally, their service department was unable to resolve the issue and I have found myself having to return for the same service time and time again. Most recently I took my GMC in because of a transmission light issue. After waiting for hours I was told the computer chip just needed reset. The very next day, the light came on once again. I thought about trading my truck and spoke to one of their salesmen. I was very disappointed when the first item the salesman brought up was the most recent service issue I had brought my truck in for. I explained that Champion had always handled all service on my truck and if there was an issue then he should speak with their service department. I felt the salesman only started with this item so that he could attempt to devalue my truck while trying to sell me theirs. The entire situation felt very disrespectful. This was not the first time I had spoke with this same salesman and in the prior situation, several months earlier, I felt he was condescending and disrespectful. I decided that I would not continue to do business with this dealership. I will no longer take my vehicles there for service and I will never purchase a vehicle from them. I gave the service department many chances to fix issues over and over and I even gave the salesman two opportunities to earn my business. They failed at both. More

Jay and everyone was very knowledgeable and courteous the work was done in a reasonable amount of time the work was done in a reasonable amount of time More

The Champion Service Dept. always do a great job when I bring my 2 cars in for repair or service. Thanks to the team. always do a great job when I bring my 2 cars in for repair or service. Thanks to the team. More

Friendly service. Very efficient, The waiting area was very comfortable and the employees were very friendly and professional. Very efficient, The waiting area was very comfortable and the employees were very friendly and professional. More

They fixed the issue I had and in a timely manner. They were very courteous and professional. They were very courteous and professional. More