Champion Chevrolet GMC - LaGrange
La Grange, KY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
I had an appointment for 10:00 AM on Wednesday morning. I had received no communication from the Service department by 3:45 PM on Thursday afternoon. Therefore, I called them and Jay advised he would call I had received no communication from the Service department by 3:45 PM on Thursday afternoon. Therefore, I called them and Jay advised he would call me back with an update. About 15 minutes later, he called and advised my Acadia had just been pulled into the Service bay! (So much for having and appointment! I wonder whether my call had anything to do with it “just being pulled into the service bay”!) He said he would update me after the technician had confirmed the repair needed. I advised him in no uncertain terms to call me back before he left for the day one way or another! He called me about 5:00 PM on Thursday afternoon and advised that the part necessary for the repair was being overnighted and the repair would be completed on Friday.I advised him to call me as soon as the repairs were completed on Friday. He called me about 4:00 PM on Friday afternoon and said my Acadia was ready to be picked up. Had a 10:00 AM appointment on Wednesday morning. If my Acadia had been pulled into the service bay on Wednesday, as it should have been, it would have been ready.on Thursday afternoon instead of Friday afternoon. In my opinion, I was without my vehicle for an extra day for no reason and received no communication at all from the Service department about the service of my vehicle being delayed until I CALLED THEM ON THURSDAY AFTERNOON!!! More
I have confidence in the service team, I know I can call Jack and he will always take care of my vehicle. Jack and he will always take care of my vehicle. More
Always professional with their Service by Jay’s team and the sales team by Vickie Ireland! As long as she is semi-retired we will still be buying! the sales team by Vickie Ireland! As long as she is semi-retired we will still be buying! More
I had an appointment and the did not start working on it until the next day. My vehicle needed a part and it was to be overnighted, but it was not. . The dealership did however provide me with a vehicle a until the next day. My vehicle needed a part and it was to be overnighted, but it was not. . The dealership did however provide me with a vehicle at no charge. The work that was done was covered under warranty and the did an excellent job with the repair. More
Always a pleasant experience, I have been coming here for years and have no complaints years and have no complaints More
Very helpful with walking you through everything to purchase a vehicle. Great staff very nice will always go through champions for my vehicles. purchase a vehicle. Great staff very nice will always go through champions for my vehicles. More
Other than the "IA" appointment arrangements, I was very pleased with the services provided by your service department. A week and half before the appointment, when I was trying to get an appointment, I had pleased with the services provided by your service department. A week and half before the appointment, when I was trying to get an appointment, I had the unfortunate experience of dealing with your automated system. It made me an appointment for twelve noon on a Saturday. And your service department takes their lunch breaks at noon, so we sat in the waiting room for an hour with nothing happening. Not my idea of fun! More
The last two visits have been subpar. I took it in for a repair, ended up taking to another dealer to actually get the item fixed. Thought I would give them another chance took in for a I took it in for a repair, ended up taking to another dealer to actually get the item fixed. Thought I would give them another chance took in for an oil change, received a text of critical items needed, on a work call so couldn't call them, agreed based on the "critical" nature. Checked later, and the items were not necessary or critical. Appears to be a successful attempt to upcharge. Not what I was expecting from a trusted dealer. More
The guy's got right on my truck as soon as I dropped it off. Serviced my truck and did a tire rotation in roughly an hour. Got the truck back clean and ready to go. off. Serviced my truck and did a tire rotation in roughly an hour. Got the truck back clean and ready to go. More
Jack was great to work with. My new car had a issue that was hard to diagnose. Jack was always very polite on the many times that I called to check in. My new car had a issue that was hard to diagnose. Jack was always very polite on the many times that I called to check in. More



