
Champion Chevrolet
Reno, NV
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I paid over $200 out of pocket to diagnose a leak. When I took the truck back to be re-inspected. They discovered it was covered under warranty. I was told by management they weren't sure why I was ch When I took the truck back to be re-inspected. They discovered it was covered under warranty. I was told by management they weren't sure why I was charged originally with no discussion for reimbursement. The dealership then proceeded to tell me the 5 1/2 hour fix under warranty would cost an extra 6 hours of customer pay due to the truck having a lift kit. The dealer who is now fixing the truck for the 5 1/2 hours warranty says it should take says the lift actually makes the repair easier, not harder. Sounds like double dipping to me. Still haven't heard back from this dealership about any resolution. Needless to say, I won't be doing any business here again. More
Joshua and his peers were very professional and helpful. Other car dealers make you wait in their offices for no reason when you are buying a car. The representatives at Champion Chevrolet were wonderful fr Other car dealers make you wait in their offices for no reason when you are buying a car. The representatives at Champion Chevrolet were wonderful from start to finish. We are happy and pleased with the way they helped us! Thank you!! More
Kirk, the service representative, was very professional. Full explanation of the problem and car was completed on time. He met every expectation I had for service on our family’s Bolt. Full explanation of the problem and car was completed on time. He met every expectation I had for service on our family’s Bolt. More
Very professional and friendly. Fully explained all details of my service and asked if I had any questions. John was great as all of your service staff have always been. Fully explained all details of my service and asked if I had any questions. John was great as all of your service staff have always been. More