Champion Chevrolet

My overall rating is just Average for the Recall service completed on my vehicle. The service writer John seemed rushed and in my opinion did not complete the paperwork properly. I requested a repair comple completed on my vehicle. The service writer John seemed rushed and in my opinion did not complete the paperwork properly. I requested a repair completed by Champion Chevrolet a few years back to be repaired again due to the tear in the seat returning. My vehicle is a 2015 with less than 35000 miles. I have other vehicles older with many more miles that do not have tears in the seats. I feel that this is a defect in seat. I am requesting to know how the seat tear was repaired previously. The shuttle driver, Chuck, was a jem. I would give him the best possible score. Chuck was able to have open dialog discussion on all topics. He drove very safely and was knowledgeable of the area. Receipt of the vehicle would receive the lowest possible score. I never received a call that my vehicle was ready for pick up. I arrived at 430 pm to check on the progress of the repair. My service writer was not available due to a meeting. A gentleman did provide assistance and stated that the vehicle was ready. He located the vehicle and brought the vehicle from the service area for my receipt. The vehicle did not receive the courtesy wash that I have always received. There was also a piece of the rear view mirror detached. The delivery driver was able to attach the part successfully for now. This is bothersome to me because what else may not be properly installed during the recall repair. More

Great service from Chris my service manager. Just need my back ordered part to arrive. Just need my back ordered part to arrive. More

Bought my second vehicle. Was treated good both times. Would recommend to my friends And family Was treated good both times. Would recommend to my friends And family More

The customer service is very good. The workers are always so nice and friendly and helpful. The facility is nice and clean. The workers are always so nice and friendly and helpful. The facility is nice and clean. More

Very easy showed me what I wanted to see without pushing to the more expensive unit. to the more expensive unit. More

They gave me Phenomenal service! Definitely will be purchasing from them again. I will definitely recommend family and friends to them. Definitely will be purchasing from them again. I will definitely recommend family and friends to them. More

The service consultant was good but workers milked an oil change for 2hours xxxxxxx next time I’ll just do it at my house under 45minutes change for 2hours xxxxxxx next time I’ll just do it at my house under 45minutes More

They did not tell us it would cost $200 more for the filters they suggested we needed. filters they suggested we needed. More

They are excellent! Always helpful, and great service. Wouldn’t choose any other place to go. Always helpful, and great service. Wouldn’t choose any other place to go. More

Marvin was the greatest and apologizing for the delay in my specialized part. Service was really sincere Greatful 🤗 my specialized part. Service was really sincere Greatful 🤗 More