Champion Chrysler Jeep Dodge RAM FIAT
Downey, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 44 reviews
Don’t never come to this dealer for nothing. And I’m saying nothing. Most of the people are super rude, especially all the managers. They promised you things that they never going to agree with it or th saying nothing. Most of the people are super rude, especially all the managers. They promised you things that they never going to agree with it or that they don’t remember saying that. I ask for a phone number where I can complain and they gave me the store phone number. Everybody should get more training on customer service. Heads up people ! ! More
I had a great experience here! They have a great selection of vehicles here, hard to pick your favorite! Big thank you to Julio and herbin for helping me get my dream car😊 selection of vehicles here, hard to pick your favorite! Big thank you to Julio and herbin for helping me get my dream car😊 More
My sales person Maggie and her manager Martin were great help! They made the process so smooth. Thank you again for making this experience the best I’ve had. help! They made the process so smooth. Thank you again for making this experience the best I’ve had. More
I have purchased 3 cars from this dealership For myself and my family another 5 every single time we come to get a vehicle we have a great experience and customer service is overall excellent will definite and my family another 5 every single time we come to get a vehicle we have a great experience and customer service is overall excellent will definitely recommend this place if you are looking to buy a new or even used car. More
I'm so happy with the customer service they provided me, they went over every feature with me and gave me an awesome deal! Dom is awesome👌 they went over every feature with me and gave me an awesome deal! Dom is awesome👌 More
Just bought a Ram 1500 from champion dodge. They have awesome cars for sale and the customer service from Julio Gonzalez is great. Definitely coming back when its time to buy a new truck. Thank You! awesome cars for sale and the customer service from Julio Gonzalez is great. Definitely coming back when its time to buy a new truck. Thank You! More
Bought 3 cars here at champion dodge they always go out of their way to help you as long as you keep and open mind you'll be ok.. great jobs guys keep it up of their way to help you as long as you keep and open mind you'll be ok.. great jobs guys keep it up More
I brought a brand new 2020 car with them. On the first I brought a brand new 2020 car with them. On the first day of driving home, driver side sun visor fell off without any reason. Then I texted the sal I brought a brand new 2020 car with them. On the first day of driving home, driver side sun visor fell off without any reason. Then I texted the sales rep that sold me the car, then he told me I need to make an appointment with service department to get it replaced. So I made a phone call to make appointment the next day. Then they scheduled me for appointment on 9/10/20 at 11 AM. I came on time at 11 AM, but no one helped me just let me stand there for 16 mins. Then someone finally helped me and told me they need to investigate the problem of this fell sun visor and estimate time NEED is 3-4 HOURS. Then I waited for 4 HOURS straight without anyone letting me know any update with my car. So I asked after 4 HOURS wait, then the service advisor told me we don't have the part and need to order it. Do you want to keep the car here or to take it home until the parts came. I waited for 4 HOURS just for them to find out the part is not available to replace. I know its broken and that's why I brought here to service. Its just a sun visor, not some complicated mechanic problem that need LOT OF TIME to identity. I will suggest anyone who have any other choice to go to other dealership buying a car or service your car. PLESE GO. In case you have no choice but still going, THE UNPROFESSIONAL SERVICE ADVISOR INFO IS HERE( SERVICE ADVISOR#3231, NAME: CARLOS QUINONES) More
Shame on you Martin Villalobos. AKA. Manager! You are not only rude to your customers but you are rude to your employees. You should not be in the car business. You suck! You are not only rude to your customers but you are rude to your employees. You should not be in the car business. You suck! More
Misdiagnosed Expensive Car Problem They diagnosed my 2017 Caravan with a Transmission Leak from the cooling hoses. $435.00 later I woke up to find fluid on the garage floor. Had them They diagnosed my 2017 Caravan with a Transmission Leak from the cooling hoses. $435.00 later I woke up to find fluid on the garage floor. Had them look at it and they said it was the Oil Cooler that was bad and that needed to be replaced but was under warranty with on $100.00 deductible. Rest assured they said, the transmission lines are tight and secure. I will never go there again. More



