Champion Chrysler Jeep Dodge Ram of Lansing

Fabulous body shop customer service I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms o I just had an excellent experience with the Champion Body Shop. I came in bummed about damage done to my car and not knowing what to expect in terms of cost, time, hassle. But then Anita Goins came to the rescue. She was professional, efficient, highly-qualified, empathetic, and kind - terrific from start to finish and made getting my car fixed as painless as possible. The actual body work looks great. My thanks to everyone involved. More

Long but satisfying The day was long but Aaron and Jammie did a good job helping me get what I wanted. Aaron was laid back and easy to talk to. The day was long but Aaron and Jammie did a good job helping me get what I wanted. Aaron was laid back and easy to talk to. More

Recall Part Replacement Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3p Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3pm the same day, and I was all set at 3;20pm for a part replacement that typically takes 1 hour. Great service and great folks. Erik More

Factory Recall Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using t Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using their wifi. More

Awesome! Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. More

Very pleased! I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to co I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to concerns and makes sure that my concerns are addressed and corrected. He is all very good about keeping me informed while either waiting at the location or at home. He does an excellent job and it is appreciated that I am treated the way I have been. I dont feel like thebcompany sold me a vehicle forgot me! More

Great service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything. More

Great Service I always get great servvice at Champion I am always treated witth respect,and the seevice is always outstanding I have dealt with both Phil and Tina I always get great servvice at Champion I am always treated witth respect,and the seevice is always outstanding I have dealt with both Phil and Tina and they both go above and beyond consistantly. More

Always take care of me They always take care of me. Whether it an oil change, a scheduled service or a warranty repair they have always got me in and fully explained everyt They always take care of me. Whether it an oil change, a scheduled service or a warranty repair they have always got me in and fully explained everything. They shuttle me to where I need to go and pick me back up when services are complete. All staff members are extremely friendly. More

Always great service I have been going to Champion since 2008 with 3 different vehicles for service. Bryan has always been on top of what the car has needed and recommend I have been going to Champion since 2008 with 3 different vehicles for service. Bryan has always been on top of what the car has needed and recommended service. He has also helped out with emergencies of non scheduled appointments, because things happen with out warning. Tina has also been on the ball over the years as has other service professionals. When issues arrived on one of the cars, Jeff the service manager was helpful and we came to a mutual agreement. More