We went to other dealerships in the area. Champion Chrysler Jeep Dodge was the only one that had the Grand Cherokee Trail Hawk on the lot. Shannon Swainston was our sales consultant. He was helpful and knowledgeable in the overall process. He gave us a tour of the service department and introduced us to Tina. He assured us any service needed in the future would be a good experience. I will recommend friends and family to visit Shannon at Champion Chrysler.