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Champion Chrysler Jeep Dodge - Service Center

4.2

69 Lifetime Service Reviews

4505 W 96th St, Indianapolis, Indiana 46268

69 Reviews of Champion Chrysler Jeep Dodge - Service Center

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August 15, 2018

"Thorough"

- KHeath

Service advisor was very thorough, attentive and friendly. He explained all the details of my repairs and made certain my request for service were met.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ron Spears
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Champion Chrysler Jeep Dodge responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Jeff Klein, Service & Parts Director

August 10, 2018

"Always pleasant"

- Lovemyram

The staff is always helpful and cheery. The work is always timely. I always enjoy the additional complimentary offerings that accompany a fresh cup of coffee or water.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Klein
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Lutane
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Spears
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jon Stumpf
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Keisha Tranbarger
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Trevor is a nice guy
Aug 13, 2018 -

Champion Chrysler Jeep Dodge responded

Thank you for sharing your experience with us! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Jeff Klein, Service & Parts Director

August 07, 2018

"Great service "

- JPerry_1

From the time that I bought my car from this dealership, they’ve been nothing short of great. I’ve brought my car in for oil changes and anything else I’ve needed done and they’ve gotten it done in a timely manner! I will continue to bring my car here and I will continue to suggest to my friends and family to bring their vehicles there as well.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 08, 2018 -

Champion Chrysler Jeep Dodge responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Champion Chrysler Jeep Dodge Ram was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Klein, Service & Parts Director

July 31, 2018

"Overall a good experience"

- Mikehopkins

I took my Chatger in for a recall and an oil change. Service was friendly and timely. My only complaint is there were some greasy hand prints on the door and hood they didn't clean before bringing my car out to me. But other than that, a very good experience.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
It was his 1st day, Michael, I think, but I forgot his last name
Aug 01, 2018 -

Champion Chrysler Jeep Dodge responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com

July 02, 2018

"Bad repair "

- Khahn

Brought my Jeep Wrangler to Champion for brake repair. The main issue was never fixed. I ended up fixing it myself. Champion was a big wast of time and money

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Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ron Spears
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The service manager called and we decided my issue. No refund was offered. Did not want one.
June 21, 2018

"Oil change and minor repairs "

- John3

Did routine oil chang and repaired gate lift gas shocks. Easy back seat was reprogrammed. Applied my lifetime warranty and the whole experience was great. Technician spoke to me personally about programming issue and oil. I was treated very professionally.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Lutane
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jon Stumpf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 21, 2018 -

Champion Chrysler Jeep Dodge responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Champion Chrysler Jeep Dodge Ram! If there is anything else we can do for you, just pay us a visit! Best, Jeff Klein, Service & Parts Director

May 28, 2018

"Waiting on service "

- CAS

I had been sort of frustrated with the service I was getting from another Jeep dealer in town. I had stopped 3 different times to get my oil changed and they were always busy. Then when I found a little fluid on my garage floor. I left a message. The next morning there was a lot of fluid on my garage floor. And still hadn’t received a phone call from the dealership. Plus. They didn’t open til 8:30am. So I called Champion. Jeff the service manager offered to line up towing if I needed it and was just wonderful. I went ahead and drove it in. Ron my service advisor was super too. I had a great experience and will use them from now on.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ron Spears
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 28, 2018 -

Champion Chrysler Jeep Dodge responded

It is wonderful to hear that Ron and the rest our staff at Champion Chrysler Jeep Dodge Ram was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 27, 2018

"Champion Chrysler/Jeep - THE BEST"

- aweller

From buying a car from "Doc" Pickens to servicing my Jeep under the supervision of Jeff Klein and his amazing staff - I will never buy elsewhere! Thank you for giving "old fashioned" care and service to your clients. Ann

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
William (Doc) Pickens, III
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 28, 2018 -

Champion Chrysler Jeep Dodge responded

Thank you for the wonderful review! It is great to know that our excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 26, 2018

"Great to work with "

- Big Red

Champion people were great to work with. They got me in quickly and fixed my vehicle. Everyone was pleasant and helpful. I would return for more service again.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Klein
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 28, 2018 -

Champion Chrysler Jeep Dodge responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

May 24, 2018

"Satisfied "

- PKC caliber

Engine light came on 2007 Dodge Caliber. Results the o-ring of gas cap had wore. Problem solved. Service department always are courteous and customer friendly. Thank you Pamela Cosby

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jon Stumpf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Clarence and Berry in the service department.
May 24, 2018 -

Champion Chrysler Jeep Dodge responded

Thanks for giving us the opportunity to service your 2007 Dodge Caliber. I am happy to hear that everything went well for you. I will pass your feedback along to Pamela. Drive safely. Best, Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com

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