Champion Cueter Chrysler Jeep Dodge Ram of Ypsilanti/Ann Arbor

Amazing customer service! I will highly recommend anyone to this dealership. Todd in the service department always answered any questions we had and always returned our phone c I will highly recommend anyone to this dealership. Todd in the service department always answered any questions we had and always returned our phone calls. Rusty in the sales department was amazing! Thanks to him we are so happy with our new Dodge Ram. He went above and beyond by showing us how to use the Uconnect and also how to connect our phones to the truck. More

Great all-around staff As a young woman, I went in buy myself to buy my second car ever, the first one that I have had to finance. I had the absolute pleasure of dealing wit As a young woman, I went in buy myself to buy my second car ever, the first one that I have had to finance. I had the absolute pleasure of dealing with Mike McCaulley and Heather Miller. They both took notes of what I liked, helped me research my options, answered all my questions, and were very concerned with finding the right fit for me instead of just pushing cars off the lot. I found them to be extremely helpful and all around good people to be working with in a car buying process. I would 100 out of 10 suggest anyone looking to buy a used car-especially Jeep-to ask for them. The process was straight forward, easy, and not frustrating like car buying had been for me in the past. Thanks to them both for all they do! More

Extremely disappointed To say I am extremely disappointed would be an understatement. We purchased a used vehicle from this dealership and in the first 25 days of owning the To say I am extremely disappointed would be an understatement. We purchased a used vehicle from this dealership and in the first 25 days of owning the vehicle we have had to take it back to the shop to be repaired, which left our family with only 1 car for approximately 7 days. My husband had to take off work the very next day after we purchased it to take it in due to a tire issue. Here was our only request on buying a vehicle. We wanted a 'reliable' vehicle, yet we did not receive one. The sales person and finance people were very nice and professional when we purchased the vehicle, service manager has been very professional and nice. It is not the people we have an issue with it is the response we have received from the dealership. We sent a letter to Mr. Demers the dealership manager and have not received any response from him at all, not even an acknowledgement that he received the email, not a call to try to work with us on a win win solution. So.. in closing I would just go to another dealership and really research how they handle issues with vehicles purchased at their dealership. Would NOT recommend this dealership to anyone I know, not only that but where I work I talk to about 100 people a week and I have not problem telling them my experience with Cueter Chrysler Jeep Dodge Ram on Washtenaw Ave in Ypsilanti. More

Bought new jeep from Mike sisler i was in the market for a jeep and emailed cueter at night.. next day, mike sisler contacted me and we did all communication thru text messages.. he a i was in the market for a jeep and emailed cueter at night.. next day, mike sisler contacted me and we did all communication thru text messages.. he also made a personal video with the exact car i wanted so i could see it.. met with him, did a trade in and everything went super smoothe and easy as pie jen in finanace was awesome to work with and the whole deal was fast and very easy. More

Good experience First time buyer at Cueter Chrysler Ann Arbor, and it was very good sales person was Brett and sales Manger was Kevin both very professional. First time buyer at Cueter Chrysler Ann Arbor, and it was very good sales person was Brett and sales Manger was Kevin both very professional. More