Champion Ford Lincoln

Towed to Protect Warranty I started having problems with my electrical system enroute home from West Virginia to Myrtle Beach. My home dealership wouldn't honor my warranty if I started having problems with my electrical system enroute home from West Virginia to Myrtle Beach. My home dealership wouldn't honor my warranty if I went over 50,000 miles, which was quickly approaching. Champion Ford - Lincoln arrange a towing service to their dealership. I was naturally upset, tired, and very worried. It was extremely hot that day, they allowed me to stay inside the waiting room with my two dogs until my husband could pick me up from Myrtle Beach - 2 hours away. It did take a few days to fit my car into their schedule. And turned out to only need a new battery. When I returned, the car was ready, and all of the different electrical components were working again. The staff was extremely pleasant and helpful from the beginning to the end. I had completely lost faith in my Beach Ford dealership in Myrtle Beach. They gave me the run-around, wouldn't answer our call when we ask to speak to the manager. And wouldn't do anything to help or even offer an alternative. As much as I love my MKC, and was going to trade it in for a new one, I vowed to never get another Lincoln. Champion Ford has restored my faith in Lincoln's customer service. If I do trade in my car to get a new Lincoln, it will solely be due to them. Their general manager, Charles Morgan, parts manager Sherry Winston, and the rest of their staff, we're helpful and understanding. More

Quick and Efficient Work Champion Ford took care of the recalls on my car quickly and efficiently. Friendly employees were eager to make sure my experience was the best possib Champion Ford took care of the recalls on my car quickly and efficiently. Friendly employees were eager to make sure my experience was the best possible. I would definitely recommend them in the future for service on Fords. More

Great to work with Excellent Service Department, Car troubles going home from vacation. They got us in and back on the road in no time. Keep up the great work! Thank yo Excellent Service Department, Car troubles going home from vacation. They got us in and back on the road in no time. Keep up the great work! Thank you for all the help, William Reavis Salisbury NC More

Excellent service department. The service department at Champion Ford, is by far the most accommodating and thoughtful service department that I have ever experienced. Mr. Jordan h The service department at Champion Ford, is by far the most accommodating and thoughtful service department that I have ever experienced. Mr. Jordan has a genuine concern for the customer and their needs. More

On a Friday afternoon On Friday’s people are ready to go home after a week of work and dealing with the public. But at Chanpion Ford I was not made to feel this way! Everyo On Friday’s people are ready to go home after a week of work and dealing with the public. But at Chanpion Ford I was not made to feel this way! Everyone I encountered was friendly and helpful. They went above and beyond to service my vehicle and make sure I got home safe! More

Good Service I describe all the details and options to the service rep for my 2019 F-150 Lariat. They ordered it within a day it was at the dealership. They fou I describe all the details and options to the service rep for my 2019 F-150 Lariat. They ordered it within a day it was at the dealership. They found me the lowest interest rate. I was giving the trade in value of my F-150 2016 Lariat that I wanted. I've purchased several vehicles from Champion Ford. The staff treated me like family. Looking forward to chatting with the staff when I bring my vehicles for service. More

Staff are polite and helpful I'll recommend this place to anyone needing work done to their vehicle. The staff was polite, and very informative. They got my car fixed quickly. I'll recommend this place to anyone needing work done to their vehicle. The staff was polite, and very informative. They got my car fixed quickly. More

Best car buying experience ever I've bought a lot of cars over the years and buying the Escape was the easiest ever. Everyone at Champion Ford were great! They made the car buying ex I've bought a lot of cars over the years and buying the Escape was the easiest ever. Everyone at Champion Ford were great! They made the car buying experience fun! More

Awesome Experience This was my first purchase with Champion and it will not be my last. Justin was my salesperson, Craig was the dealmaker and Shareese handled my paper This was my first purchase with Champion and it will not be my last. Justin was my salesperson, Craig was the dealmaker and Shareese handled my paperwork. Everyone was awesome to work with and Justin had my car ready to ride when I drove in from 90 miles away. Accolades to all involved. More

Awesome Experience This was my first purchase with Champion and it will not be my last. Justin was my salesperson, Craig was the dealmaker and Shareese handled my paper This was my first purchase with Champion and it will not be my last. Justin was my salesperson, Craig was the dealmaker and Shareese handled my paperwork. Everyone was awesome to work with and Justin had my car ready to ride when I drove in from 90 miles away. Accolades to all involved. More