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Chaparral Ford Inc.
Devine, TX
134 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 134 reviews
November 22, 2025
Appointments mean nothing here. They never keep you informed about progress working or servicing your vehicle. Always have excuse why they are behind. Someone didn't show up or are They never keep you informed about progress working or servicing your vehicle. Always have excuse why they are behind. Someone didn't show up or are back logged, they could tell you this when you check in so you can decide to have service done or not. Instead they just keep you waiting. More
by PainterJOE
Verified CustomerEmployees Worked With
service department
November 19, 2025
Mauro was really helpful. He was more than welcome to show us the car we needed and explained everything so well. All staff was great! He was more than welcome to show us the car we needed and explained everything so well. All staff was great! More
by ANASOFIAGMZ
Employees Worked With
Mauro Garza, Soheil Sefidroo
November 18, 2025
Service department got me in on time per my appointment and they notified me of a leaking front shock absorber. and they notified me of a leaking front shock absorber. More
by JDEARNEST
Employees Worked With
November 15, 2025
Good people all around. Willing to work to make things happen for you. Highly recommend checking this dealership out. Willing to work to make things happen for you. Highly recommend checking this dealership out. More
by gkroll
Employees Worked With
November 13, 2025
Their staff is amazing! I was taken care of with cashier as she asked about my rewards that I was not aware of. Thank you for all your help!! I was taken care of with cashier as she asked about my rewards that I was not aware of. Thank you for all your help!! More
by JESSPASTRANOLUNA
Employees Worked With
N/A
November 13, 2025
David Doughtery and the Service Department always go above and beyond! Great group of people. above and beyond! Great group of people. More
by DENISEP1
Employees Worked With
November 11, 2025
Chapparral Ford went above and beyond with service. We were late and allowed us to take our Ford Tremor in for service. Not only did they take it late but had our truck ready to go in no time. Thank yo We were late and allowed us to take our Ford Tremor in for service. Not only did they take it late but had our truck ready to go in no time. Thank you for an excellent experience. More
by ewheath
Employees Worked With
Don’t remember the lady’s name.
November 06, 2025
Service department is fantastic. Personnel are friendly and courteous and work quickly to get yor vehicle taken care of. Have worked with 2 other dealerships and Chapparel is heads Personnel are friendly and courteous and work quickly to get yor vehicle taken care of. Have worked with 2 other dealerships and Chapparel is heads above the others. More
by PainterJOE
November 04, 2025
I was in and out when getting oil change and other vehicle services. Thank goodness I have a Ford Dealership and Automotive Service shop near me with excellent service. vehicle services. Thank goodness I have a Ford Dealership and Automotive Service shop near me with excellent service. More
by VANNARENEE
