Chaparral Ford Inc.

Appointments mean nothing here. They never keep you informed about progress working or servicing your vehicle. Always have excuse why they are behind. Someone didn't show up or are They never keep you informed about progress working or servicing your vehicle. Always have excuse why they are behind. Someone didn't show up or are back logged, they could tell you this when you check in so you can decide to have service done or not. Instead they just keep you waiting. More

Mauro was really helpful. He was more than welcome to show us the car we needed and explained everything so well. All staff was great! He was more than welcome to show us the car we needed and explained everything so well. All staff was great! More

Service department got me in on time per my appointment and they notified me of a leaking front shock absorber. and they notified me of a leaking front shock absorber. More

Good people all around. Willing to work to make things happen for you. Highly recommend checking this dealership out. Willing to work to make things happen for you. Highly recommend checking this dealership out. More

Great work performed, quick, easy process to get my truck fixed. Thanks to Service Dept. fixed. Thanks to Service Dept. More

Their staff is amazing! I was taken care of with cashier as she asked about my rewards that I was not aware of. Thank you for all your help!! I was taken care of with cashier as she asked about my rewards that I was not aware of. Thank you for all your help!! More

David Doughtery and the Service Department always go above and beyond! Great group of people. above and beyond! Great group of people. More

Chapparral Ford went above and beyond with service. We were late and allowed us to take our Ford Tremor in for service. Not only did they take it late but had our truck ready to go in no time. Thank yo We were late and allowed us to take our Ford Tremor in for service. Not only did they take it late but had our truck ready to go in no time. Thank you for an excellent experience. More

Service department is fantastic. Personnel are friendly and courteous and work quickly to get yor vehicle taken care of. Have worked with 2 other dealerships and Chapparel is heads Personnel are friendly and courteous and work quickly to get yor vehicle taken care of. Have worked with 2 other dealerships and Chapparel is heads above the others. More

I was in and out when getting oil change and other vehicle services. Thank goodness I have a Ford Dealership and Automotive Service shop near me with excellent service. vehicle services. Thank goodness I have a Ford Dealership and Automotive Service shop near me with excellent service. More