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Chaparral Ford Inc. - Service Center

Devine, TX

4.6
28 Reviews

28 Reviews of Chaparral Ford Inc. - Service Center

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May 23, 2025

Always a pleasure to deal with maintenance department never disappoints! Top notch attention is given! More

by JOY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Glad I stopped in this dealership; super helpful, professional and made me feel welcomed. Excellent to work with. The number of available vehicles/choices was fantastic. More

by hugo.h.urbina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 03, 2025

Service department very friendly and helpful. The courtesy pickup is a plus.for a single customer. More

by Gunnlinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria
April 30, 2025

I have an ESP plan but it took weeks for a loaner vehicle to become available for me to be able to drop off my truck for service. Was very tempted to go to Jordan Ford for service. More

by hpaauto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

Always great service! I will continue to purchase vehicles and have them serviced at Chaparral Ford. More

by dancinjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin in service and Zachary M
April 19, 2025

Justin and the staff at Chaparral Ford are the greatest. Friendly, courteous, and go out of their way to be helpful. I wish I could move them into San Antonio so I wouldn’t have to drive so far but then aga More

by pe4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin was my Tech. He’s the greatest!
April 17, 2025

It was very convenient for me and I was able to have everything done in one day More

by ARRAMIREZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

The service provided by the advisors at Chaparral Ford was amazing like always. I will forever take my vehicles there. More

by SKYLER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Hedges
April 14, 2025

Excellentservice - greatpersonnel- we’ve been an All Ford family for years and always will be. More

by countess_k_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Justin, Augi, Marie and the rest of the Service Team are outstanding. They were observant and thorough and took good care of me. Their evaluation probably saved my life as my right front tire was badly co More

by LEWISEMPIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, August, Mari
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