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Chaparral Ford Inc. - Service Center

Devine, TX

4.6
54 Reviews

54 Reviews of Chaparral Ford Inc. - Service Center

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September 01, 2025

Fast friendly service. Great communication. I highly recommend chaparral ford. Best service experience I’ve had. More

by truckfixr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Chaparral Ford Inc. responded

Thank you for your business, We appreciate your support. Zach Morris General Manager Chaparral Ford

August 23, 2025

Chaparral Ford did a great job with my truck and were professional, polite and courteous. More

by C5_CREW_DAWG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Dunford
Aug 25, 2025 -

Chaparral Ford Inc. responded

Thank you for your business, We appreciate your support. Zach Morris General Manager Chaparral Ford

August 22, 2025

Every time I make it to the service desk, I have no problems getting my vehicle serviced at that time or setting an appointment for a service or recall appointment lor a later time. More

by MJGONZO31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Chaparral Ford Inc. responded

Thank you for business! Zach Morris General Manager Chaparral Ford

August 22, 2025

Service was very professional and prompt with diagnosis and time frame of when vehicle would be ready. More

by BRADH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Uresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2025 -

Chaparral Ford Inc. responded

Thank you for business! Zach Morris General Manager Chaparral Ford

August 22, 2025

Pat is great. He is very knowledgeable and really knows his way around all Ford vehicles. He always gets my truck back to me when he says he will. AND the service More

by Phil Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Barton
Aug 23, 2025 -

Chaparral Ford Inc. responded

Thank you for business! We appreciate your loyalty. Zach Morris General Manager Chaparral Ford

August 21, 2025

They were very helpful. Service was quick. They answered all my questions. They worked to satisfy and solve all problems More

by BUBBACHARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know all names. One man named Brad
Aug 21, 2025 -

Chaparral Ford Inc. responded

Thank you your for business. Zach Morris General Manager Chaparral Ford

August 13, 2025

Dealer was prompt with the diagnostic and repairs. They fixed the issue I was having and vehicle is back to functioning as it should. More

by dustinbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Chaparral Ford Inc. responded

Thank you for your business, Sir! Zach Morris General Manager Chaparral Ford

August 13, 2025

The valets were coutious and helpful They arrived on time. They were clean and well dressed. More

by TSDALLAS2014
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Chaparral Ford Inc. responded

Thank you for your business! Zach Morris General Manager Chaparral Ford

August 07, 2025

Profesional, courteous and most of all on time. Kept me posted on my progress and other items my vehicle needed More

by FABIANARANDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get their names
August 01, 2025

Very helpful and detailed in the information needed to make a decision. I enjoy getting service there. More

by Robertfreirecan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Narvaez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Chaparral Ford Inc. responded

Thank you for your time and business! Zach Morris General Manager Chaparral Ford

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