Chapman BMW On Camelback

New tires at the same price of one of the big regional companies w/alignment companies w/alignment More

Steve was my sales associate, he was awesome, and made the sale fast and smooth! Best car buying experience I’ve ever had. Will definitely do business with them again! the sale fast and smooth! Best car buying experience I’ve ever had. Will definitely do business with them again! More

Angie was great getting me the suv I was looking for. I was able to do 90% of the paperwork and qualifications over the phone and took 2k dollars off the internet price which was already 6k less than sti I was able to do 90% of the paperwork and qualifications over the phone and took 2k dollars off the internet price which was already 6k less than sticker price. She also took her time to make sure the car was immaculate and up to standards. Perfect buying experience. More

I've leased two and bought one vehicle from Chapman BMW on Camelback through Steve Murphy and have no intention on dealing with anyone else. on Camelback through Steve Murphy and have no intention on dealing with anyone else. More

Professional, straightforward, all around nice guy who went the extra mile without being asked. Will be back. went the extra mile without being asked. Will be back. More

I had a problem with a brand new i4 that I purchased and only 8 days out I had to take it in. I first took it to the Chapman BMW in Chandler and was very disappointed with the service advisor there and to only 8 days out I had to take it in. I first took it to the Chapman BMW in Chandler and was very disappointed with the service advisor there and took it back to the Camelback location where I purchased it. The service manager there got my problem solved at no cost while I waited. I will definitely be back to Camelback for my future needs. A special thanks to the young man who coordinated the repair and got me a ride home (I dont have his name but he did a fantastic professional job.) More

First rate experience with excellent communication and on time service. Video of technician working was welcome. time service. Video of technician working was welcome. More

Great experience. No pressure, just very helpful. We arrived to buy at another dealer but they wouldn’t help us get the car we really wanted. Steve went the extra mi No pressure, just very helpful. We arrived to buy at another dealer but they wouldn’t help us get the car we really wanted. Steve went the extra mile. More

Why can't I leave 0 stars? ?? Terrible experience at this dealership. The new car "genius" did not inform us how to charge our new EV. He never showed us the cables, never said ?? Terrible experience at this dealership. The new car "genius" did not inform us how to charge our new EV. He never showed us the cables, never said this one does this... this one does that....oh by the way never use an extension cord.....nothing, 0, nada. After he left us, we realized the situation (while still standing in the dealership) we asked for help. no one was able to assist us, no one could be found to show us even the basics. Finally we gave up & informed the finance person & salesperson we were leaving. I said, I guess we're going to have to figure it out, the salesperson responded with "good luck" After leaving the car charging overnight, it did not register as charging. When we called the next morning to ask what could be wrong (messages left) no one called us back. Finally 5 hours later, after I left messages with the GM (still no call back) and the sales mgr. Steve sales Mgr. finally called me back. He assured me that they would have someone reach out to us and resolve our issue. Their solution was to have the "genius" text my wife and explain that the system really was working (when it clearly wasn't). After several more calls to the dealership, I received a call from a different sales manager who explained the issues we were having and why the car was charging slow and he made suggestions in the menu which allowed the car to start working. When I asked why his dealership could not answer the most basic questions on our new purchase, why no one was available to help, why did I have to get so angry to have any type of response from his store ? His response......."We need to look forward and not backwards" Please buy your new BMW somewhere else, this place is a joke. More

As usual the dealer and the sales agent were great. I got a great service. I got a great service. More