Chapman BMW On Camelback

My wife wanted to lease a mid sized vehicle, somewhere between the MINI and the dually truck we currently have. She had her eyes set on an Audi Q5, but after a few not so good experiences at a local deale between the MINI and the dually truck we currently have. She had her eyes set on an Audi Q5, but after a few not so good experiences at a local dealership I was able to convince her to check out the X1 or X3, neither of which she was particularly fond of due to the "crease" in the middle of the rear hatch. We had an E39 540i M Sport that sacrificed itself to protect us in a t-bone accident, so we were familiar with the marque. We arrived at Chapman BMW on Camelback this past Wednesday morning with the intent of just getting a feel for the vehicles, and seeing if my wife can overlook the crease that made it not as "cute" as the Q5. We started out in the front lot, and eventually made our way into the showroom. While we were looking at a gorgeous Deep Sea Blue Metallic X335i M Sport we were approached by Craig Rusin, who introduced himself and asked if we had any questions. Having spent some time in the luxury car business, I don't have much tolerance for incompetent or sleazy/pushy salespeople. My wife can't stand the sleazy pushy ones either, but that didn't seem to be a problem once we had met and chatted with Craig. From there on we test drove a X128i M Sport, then a X328i, attempted a X328i M Sport custom build, and eventually ended up with a bare bones X128i M Sport that was perfect, besides for the lack of xenon headlights. Craig was extremely helpful/knowledgeable with a great sense of humor and is a true car guy who loves what he's doing. What's even better was that while describing certain functions and sounds he didn't use the technical terms, which helped my wife enjoy the process even more as he was "speaking her language". We got a few rebates and a bit more off MSRP for the car, and while I knew there was more wiggle room, we enjoyed the six (!) hour long process with Craig so much that it was well worth it. We had so much fun we didn't even realize we were there so long until our stomachs were growling and we checked the clock. While my wife still doesn't care for the rear of the car, she said as long as Craig is still at BMW, the next vehicle will be a BMW just so that she could work with him again. The sales experience wasn't completely perfect however, since we cannot say the same about the finance guy Michael Keys who was kinda rude/pushy/sleazy, but if that's who we have to work with just so that we could work with Craig again, it would be worth it. More

Holy Cow is all I can say!!! Savas is a true professional. I walked in at 2 and explained to Savas that I need to be out the door by 430...I had keys in hand by 429. professional. I walked in at 2 and explained to Savas that I need to be out the door by 430...I had keys in hand by 429. More

Savas was honest and efficient with my time. I would advise you if your looking for a vehicle to call him direct. In addition I look forward to working with in the future. advise you if your looking for a vehicle to call him direct. In addition I look forward to working with in the future. More

I thought Savas was very friendly and helpful. Lyle Nick the sales manager was also awesome! I would recommend this dealership to anyone in the valley. the sales manager was also awesome! I would recommend this dealership to anyone in the valley. More

Savas is a good sale paernal wiho provide the extremely good customer service. He takes pride of the work he is doing and also taking pride of being an employee of BMW dealer. He undersatnd the business good customer service. He takes pride of the work he is doing and also taking pride of being an employee of BMW dealer. He undersatnd the business as well as customer needs and carefully process due delegent in finacial transaction. He is a great sale man. More

We just purchased our 4th car with Chapman dealerships, and we always have a fantastic experience! From sales to finance, the process is quick and professional. We highly recommend Savas Makridis and Bob and we always have a fantastic experience! From sales to finance, the process is quick and professional. We highly recommend Savas Makridis and Bob Cola at this particular location. More

Professional, worked hard to find the right fit for my situation. Then Lyle was able to do the financial magic!!! Love my BMW!!! Thank you!!! situation. Then Lyle was able to do the financial magic!!! Love my BMW!!! Thank you!!! More

Savas made it really easy for me to buy my first BMW. He was upfront with all the information and up to the point. I bought what I came for and he helped me do that unlike other sales reps who try to sell y was upfront with all the information and up to the point. I bought what I came for and he helped me do that unlike other sales reps who try to sell you more than what you need. More

Robert was awesome! He made the whole buying process so easy! The whole staff worked quickly and efficiently so I didn't feel like my whole evening was taken up. It was a very enjoyable experience. Than easy! The whole staff worked quickly and efficiently so I didn't feel like my whole evening was taken up. It was a very enjoyable experience. Thank you!! More

Robert was easy to work with and very knowledgeable about all the cars on the lot. He was friendly and caring. I had a wonderful experience with him and will recommend him to all my friends and family in the all the cars on the lot. He was friendly and caring. I had a wonderful experience with him and will recommend him to all my friends and family in the future. More