Chapman BMW On Camelback

We bought our Explorer from Robert. We traveled from Omaha to Phoenix.Very smooth process. We will buy every future car from them. Highly recommend! Omaha to Phoenix.Very smooth process. We will buy every future car from them. Highly recommend! More

A HUGE THANK YOU TO CHAPMAN BMW on CAMELBACK Last week I took my 2017 BMW 330i to a West Valley Dealership for it's 25K mile service. I also wanted them to look into what was causing a strange en Last week I took my 2017 BMW 330i to a West Valley Dealership for it's 25K mile service. I also wanted them to look into what was causing a strange engine noise and rough idle during morning start up. Of course the engine was warm from driving down from Prescott so after completing the 25k service they said they could not find any issues and sent me on my way. As my warranty is about to expire I thought I would contact another dealership. I called Chapman BMW on Camelback which got me in last Saturday. After giving me a loaner to use for the day, they called and said they could not find the noise, but suggested that I keep the loaner for the weekend to give them more time to find the issues. First thing Monday morning they called and said the found that a vanos actuator was bad and they had ordered the part. Tuesday afternoon I get a email that the car was ready for pickup. Wednesday when I picked up the car I found that not only did they repace the bad vanos acturator but took the time to find the source of the rough idle, replacing faulty spark plugs. Chapman BMW on Camelback gets a BIG 5 STAR RATING for taking the time neccessary to find and correct the problems that the first dealership showed no interest in finding or fixing. THANK YOU TO ALL THE FRIENDLY STAFF AT CHAPMAN BMW on CAMELBACK FOR A JOB WELL DONE! More

Great customer service and follow up!!! Mitch was very friendly and helpful. I am very happy the with work, customer service and price. I would highly recommend this BMW service center. Mitch was very friendly and helpful. I am very happy the with work, customer service and price. I would highly recommend this BMW service center. More

Amazing experience buying a car with BMW Chapman on Camelback! Bought my dream car and had a nice road trip going home. Mimi Khaivilay picked me and my son at the airport where we flew in the morning Camelback! Bought my dream car and had a nice road trip going home. Mimi Khaivilay picked me and my son at the airport where we flew in the morning from Colorado. She drove us back to the dealership where we spent only an hour. They made us feel like family. Sammy DeStefano had all paperwork ready for me to sign so we could hit the road and be at the Monument Valley at the sunset. Great young man, pleasure do do business with. Huge thank you to everybody I met at that dealership and had a chance to talk especially Robert Mills sales manager who personally called me to make sure we got home safe and that I'm happy with the car. Truly lifetime experience, buying the car with you is a pleasure!!! More

For the third time in a row, HE DID IT AGAIN! I am extremely happy with the service, experience and overall care that I receive from this dealership. I want to give a HUGE shout out to Robert Mill I am extremely happy with the service, experience and overall care that I receive from this dealership. I want to give a HUGE shout out to Robert Mills - as always, you exceed my expectations and deliver with more than I come in for. Every time I set my mind on something you deliver with even better numbers and vehicles. I always walk in with one car in mind and leave with the car of my dreams!! Thank you sooooo much for all that you do & I will continue to refer people because I know you will never let me down. More

Chapman BMW on camelback did excellent work on my 335i Chapman BMW on camelback did excellent work on my 335i xDrive BMW the work is superb, and the staff is outstanding. Thank you, Debbie Wright Chapman BMW on camelback did excellent work on my 335i xDrive BMW the work is superb, and the staff is outstanding. Thank you, Debbie Wright More

BEST Salesperson ever!!! I'd like to give kudos to Kim Reid, the BWM Internet Manager at Chapman BMW. Originally, I needed help securing a specific car for an Arizona clien I'd like to give kudos to Kim Reid, the BWM Internet Manager at Chapman BMW. Originally, I needed help securing a specific car for an Arizona client while I was working from California. Other dealerships wouldn't give me the time of day. Not only did Kim respond to my call, she went out of her way to find and transport a loaded model from the previous year saving us a few thousand dollars. She kept in touch with me every step of the way and was easy to reach at all times. So, great sales rep. But that's not all. The driver of this car is elderly and needed to turn the car in early. Kim could have said - Call BMW financial, good luck. Instead she worked as hard helping us review options on the turn-in as she did on the sale. Kim is a kind, caring and honest person. I would highly recommend using her for your next purchase. More

Two huge thumbs up to Caleb Spurlin, the BMW “genius” the helped deliver my car. I purchased a used car, from a frequent buyer at their store. They were under no obligation to get me settled into the c the helped deliver my car. I purchased a used car, from a frequent buyer at their store. They were under no obligation to get me settled into the car, but stepped up without issue. He was patient and thorough throughout the whole process. Caleb is a master at his craft and I would consider him a valuable asset to Chapman BMW on Camelback. He definitely over delivers and provides outstanding customer service. More