Chapman BMW On Camelback

My name is Rosalva Guerrero, and I have bought or leased a BMW from my local dealership in McAllen for the last 6 years. My BMW 328i was quickly coming to the end of its lease time, and I was already receiv a BMW from my local dealership in McAllen for the last 6 years. My BMW 328i was quickly coming to the end of its lease time, and I was already receiving BMW mail regarding deals for cars. I responded to one, and subsquently made a visit to my local dealer. I had already decided what my next lease was going to be: a red BMW Z4, 28i, sports package. After much research and my son's input, my heart was set on this car. The local salesman was not very attentive to my dream car as he searched the internet for car availability. He was interested in selling me another kind of convertible they had in-house. I told him what I could pay monthly, and asked him to please assist, being that I had been a loyal customer for 6 years. As he searched for my specifications, he informed me he could not find a match. We even discussed ordering a 2014 model, but he would still have to "work with numbers." I never heard from him again, and I was very disillusioned. Well, since I work from home, I decided to do my own research. I found some cars on autotrader.com and started making calls. This is when I met Steve. He was very attentive as I explained what I was looking for. There were 2 possible car options; one in Phoenix, and the other in Tucson. After comparing the two, I decided on the vehicle in Tucson. Steve and I worked on numbers, and within a half an hour, the deal was made! During the time of waiting for my car to be transported to McAllen, Steve kept in contact with me, updating me on information, and sending me a picture of the car when at his dealership. All paperwork was fed exed to me overnight. I got a call on a Sunday night from the guys in transit with my car that they would be in McAllen Monday morning. I met and swapped out cars Monday morning, and the rest is history!! All I can say is that if it weren't for my meeting Steve telephonically, my dream car would have NEVER been a REALITY!! HATS OFF TO STEVE MURPHY! HE GETS A GOLD STAR FOR THIS ONE!! More

As a new grad, i was ecstatic to be purchasing my first car! Joe made the process super easy and explained anything and everything i had questions on!! The process was effortless. We went in late one night car! Joe made the process super easy and explained anything and everything i had questions on!! The process was effortless. We went in late one night and left with my new X5. Couldnt have asked for a better experience! More

Savas was very helpful and kind. He went above and beyond with his manager Chris to find us the vehicle that fit our needs. I would highly recomend them to anyone looking to by a car. This was our 5 beyond with his manager Chris to find us the vehicle that fit our needs. I would highly recomend them to anyone looking to by a car. This was our 5th car purchased from this dealer and we will be back again. More

I bought a 2010 Ford Fusion and i absolutely love it! Savas was very helpful and understanding when it came to our requests that we needed to be met. I would defiantly buy another car from him! Savas was very helpful and understanding when it came to our requests that we needed to be met. I would defiantly buy another car from him! More

Savas was incredible to work with. He made the whole process of buying my used Kia as painless as possible. He answered all of my questions with confident and knowledgable answers. Overall, a very good process of buying my used Kia as painless as possible. He answered all of my questions with confident and knowledgable answers. Overall, a very good experience and Chapman BMW on Camelback will take great care of you too! More

I was looking for a Subaru WRX, Chapman BMW had one, so I traded in my Civic for it. The dealing went quick and I think I got a fair price for my trade. The complications with getting equipment taken off my traded in my Civic for it. The dealing went quick and I think I got a fair price for my trade. The complications with getting equipment taken off my trade was a little rocky but in the end Lyle and Savas took care of everything and were more than willing to work things out with me even after I had already bought the new car. In the finance department, I worked with James Harper. He was great to work with and made everything quick and painless. My only problem was getting a hold of him through his cell phone but that is in no way a poor reflection on him, they just seem to send a lot of work his way and that gets him tied up at work. And once I got a hold of him to cancel a warranty, he was very helpful even when he was with another customer. Above all else, I'm very happy with my 2009 Subaru WRX, it's a blast to drive. More

This is the second time I've worked with Kim to purchase a new vehicle. She knows and understands me and was able to help me make the right choice. Selecting a new vehicle is usually a difficult an purchase a new vehicle. She knows and understands me and was able to help me make the right choice. Selecting a new vehicle is usually a difficult and time-consuming process but thanks to Kim I'm a satisfied customer. I have a feeling this won't be the last time I work with Kim or Chapman BMW. More

Stephen was very professional and kind during our purchasing process. I will be back to purchase another vehicle from Stephen in the future. Nice inventory. purchasing process. I will be back to purchase another vehicle from Stephen in the future. Nice inventory. More

Kim was so great . Very nice lady . I was so satisfied with the service she gave me . She explained everything and made sure I understood . with the service she gave me . She explained everything and made sure I understood . More

This was my first time buying a car with my parents and the entire experience could not have gone any smoother. As soon as we entered the dealership, we immediately felt like valued customers. JC brought u the entire experience could not have gone any smoother. As soon as we entered the dealership, we immediately felt like valued customers. JC brought us water and let us test drive the car as he worked with another client. We were never sitting idly by, with nothing to do. He was never pushy and never told us no! He worked with us on every angle and I highly recommend buying from JC. More