Chapman BMW On Camelback

Bob (sales) was great to work with. The only negative about the overall experience was having to wait for the finace guy to come from another location. about the overall experience was having to wait for the finace guy to come from another location. More

Team RC and Robert Cashatt were very nice to me when I purchased my BMW. It is a great dealership and I know that I will purchase another BMW at Chapman BMW. I have also told many people about this dealer purchased my BMW. It is a great dealership and I know that I will purchase another BMW at Chapman BMW. I have also told many people about this dealership. Very nice people and a very nice experience More

Team RC is the most customer satisfaction-oriented sales Team RC is the most customer satisfaction-oriented sales group I have ever experienced. RC's empathetic and engaging personality made my car purc Team RC is the most customer satisfaction-oriented sales group I have ever experienced. RC's empathetic and engaging personality made my car purchase experience memorable. I couldn't have been more pleased with the actual sales and after sales experience. Kudos to the RC Team! More

RC was extremely patient with us throughout the whole buying experience. From our questions in color and features, to advocating for us on price and value. During the buying process we experienced a v buying experience. From our questions in color and features, to advocating for us on price and value. During the buying process we experienced a very difficult loss in our lives (my father passed away during the holidays).....and RC was very understanding, supportive and "NEVER" was he pushy or impatient. As a matter of fact, his level of understanding was very professional and personally empathetic as well. On the service side, RC "came out" to our house to help us learn the features of the car, to program our garage openers and to pick up the paperwork. That is what I call first class VIP service....RC sets the standard for the rest. Thank you, we love the car and best of all we loved the buying experience. PS: We have already talked to 2 friends who are considering buying a BMW to call RC :)) More

Craig Miller did a great job, very straightforward and helpful. He took his time explaining all of the features of the car and gave great advice. I would recommend him and Patrick in service. He also did helpful. He took his time explaining all of the features of the car and gave great advice. I would recommend him and Patrick in service. He also did a great job. More

The best service I've had in years and best experience !!! Thanks Craig Miller!! I would tell all my friends and family about chapman BMW when the are ready for their own BMW !!! Thanks Craig Miller!! I would tell all my friends and family about chapman BMW when the are ready for their own BMW More

Steve Murphy ensures your experience exceeds your expectations through his attentive but no pressure approach. Steve exceeded our expectations the first time so could he do as well the second time ro expectations through his attentive but no pressure approach. Steve exceeded our expectations the first time so could he do as well the second time round? Well he did and he demonstrated that he was tuned to our needs by asking the questions that showed us we were in the driving seat throughout the entire process. He is professional, courteous, respectful, and efficient. He will put you at ease and completely remove any past negative car buying experiences and perhaps the most important two things felt like family and we didn't have to spend numerous hours at the dealership! Excellent service again - thank you Steve. More

Pleasant environment, friendly staff, will recommend to friends and family. Steve Murphy provided an easy going experience and great customer service, Love my new BMW! friends and family. Steve Murphy provided an easy going experience and great customer service, Love my new BMW! More

Larry was a great sales rep. He came out and greeted me excitedly and didn't make assumptions about me as a customer. He was helpful and making sure I understood what the car had to offer and how the entir excitedly and didn't make assumptions about me as a customer. He was helpful and making sure I understood what the car had to offer and how the entire process will. Larry made the qualifying part extremely easy and I did not feel any pressure. When I walked out of the dealer I felt like I won! More

I've worked with Steve Zucker for several years. He's been a great resource and has always worked hard to ensure that my needs are met and we get the best deal possible. been a great resource and has always worked hard to ensure that my needs are met and we get the best deal possible. More