Chapman BMW On Camelback

I was looking for a new M5 and originally went to another dealer do to the fact that they were closer to where I live. My reception there left a lot to be desired so I went to Chapman and met Joe Lena. He wa dealer do to the fact that they were closer to where I live. My reception there left a lot to be desired so I went to Chapman and met Joe Lena. He was willing to work with me even though the M5's were in short supply. I ordered on that day and took delivery about 6 weeks later. The whole experience was great and would definately recommend Chapman and Joe to anyone interested in a new BMW. The additional drive was well worth it. More

Joe Lena was a wonderful help! He was very personable and knowledgeable. Every step of the process was explained to me and all my questions and concerns were answered. I would not only recommend Chapman BM knowledgeable. Every step of the process was explained to me and all my questions and concerns were answered. I would not only recommend Chapman BMW, but I would HIGHLY recommend Joe Lena to anyone who is looking for their next car purchase. More

I have purchased 4 vehicles from other dealerships and I must say by far this has been the best dealership I have done business with. We arrived there with a new vehicle in mind with a specific price limit. must say by far this has been the best dealership I have done business with. We arrived there with a new vehicle in mind with a specific price limit. Joe Lena greeted us upon our arrival and I appreciate how he was not a "pushy" seller from the get go. He carefully listened to what we wanted and asked questions. He showed us a few vehicles and was very thorough and knowledgeable on specific questions we had. I think our questions were a bit more out of the ordinary though as we were interested in purchasing a new BMW through their Diplomatic Sales Program. He advised it was his first time handling this type of request, but I would have never guessed as he handled it all so smoothly. Joe Lena was a big reason why we did not go to another dealership after visiting BMW Camelback. Purchasing a new BMW was a bit daunting for us, but Mr. Lena made us feel very comfortable and at ease. The whole transaction ended up being very pleasant that we plan on going back to him to purchase our next new vehicle. Thank you BMW Camelback and Mr. Lena for making this the smoothest car transaction for us. Leslie More

My husband and I did not any intention of buying a new BMW. We came in to trade in my Mercedes for a used 5 series BMW but Joe was so helpful in trying to find what I really wanted and a car that would s BMW. We came in to trade in my Mercedes for a used 5 series BMW but Joe was so helpful in trying to find what I really wanted and a car that would satisfy everything in my checklist and end up buying a 2013 BMW. Joe was very professional and follow up on us the next day if I was happy about the car. He took the time to show us everything about the car even when it was late. He stayed way past the store closing. Honest, professional , friendly and helpful , yes that is Joe Lena of Chapman BMW. Thank you Joe. More

I was starting my search for a 2011 or 2012 335i or 535i. Larry Wise was the sales person who approached me and he was excellent. He has excellent experience and knowledge of BMW and helped me narrow down Larry Wise was the sales person who approached me and he was excellent. He has excellent experience and knowledge of BMW and helped me narrow down my selection. I came back to Camelback BMW three times and Larry was a professional every step of the way. I will absolutely recommend Chapman and Larry. Greg Miller More

Got the car we wanted and Joe Lena was very helpful. Great service and follow up. New 5 series drives like a dream. I went to other dealers in Phoenix and was very unhappy with them; if you're buying a Great service and follow up. New 5 series drives like a dream. I went to other dealers in Phoenix and was very unhappy with them; if you're buying a BMW go to Chapman as the others don't give you a fair price. More

Very friendly and fair staff process was quick and experience was pleasant. Sales to Finance process w smooth. Explanations of features of my 750 li was excellent and always calls with follow up for experience was pleasant. Sales to Finance process w smooth. Explanations of features of my 750 li was excellent and always calls with follow up for any help we may need. More

I have been looking to purchase a BMW for quite some time. I have visited several BMW dealerships in the area. I was greeted upon arriving at Chapman on Camelback by my salesman Larry Wise. He was ve time. I have visited several BMW dealerships in the area. I was greeted upon arriving at Chapman on Camelback by my salesman Larry Wise. He was very friendly and courteous. I was shown several cars that may work for what I was looking for. My purchasing process went very smooth. There were a few loose ends to tie up as far as detailing and such, due to the holiday week. Larry called me to set things up and everything was done in a timely manner. I have bought several cars, and have actually told Larry more then once, that I have never had a car buying experience quite like the one at this dealership. I would definitely recommend the dealership and Larry Wise as a salesman to any friends or family members. I am loving my new car! Thanks Larry!! More

We have had multiple experiences with Chapman BMW. This dealership has excellent sales and service people who make what many consider an unpleasant experience one that is very satisfying. dealership has excellent sales and service people who make what many consider an unpleasant experience one that is very satisfying. More